Maria Graciela Garcia Rodriguez

MARIA GRACIELA GARCIA RODRIGUEZ -- CUSTOMER SERVICE. ABOUT ME I love helping people. I consider myself a kind, responsible, and honest person. I always do my best to provide friendly, efficient service in a clear, and respectful manner. I enjoy working in a team and creating a positive work environment. SKILLS Effective communication. Problem resolution. Empathy. Conflict management. Customer focus. Good writing and spelling skills. Case follow-up and personalized attention. CUSTOMER SERVICE. ESPERIENCE 2022 -2023 LUCINDA. I worked in administrative support and online customer service, handling inquiries, coordinating schedules and tracking orders, and using digital tools such as WhatsApp Business, Gmail, and messaging platforms. ADMINISTRATIVE ASSISTANT. Hathornew Organization of documents, files, and task tracking, supporting administrative tasks such as report preparation, order control, and activity coordination. VIDEO EDITING. LSA_LATAM 2024 - 2025 Video editing for social media (Instagram, TikTok, and other platforms) with a creative and dynamic approach. Using tools such as CapCup, Canva, InShop, and other editing apps. EDUCATION BACHELOR OF SCIENCE. José Félix Sosa 2013 - 2018 LOURDES ROJAS REFERENCES -DAVID BUROTTO-