MARIA GENEROSA L. TAGALOG
Philippine Address:
Canduman, Mandaue City
Cebu Philippines, 6014
Mobile Number
E-mail Address:
WhatsApp:
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OBJECTIVE:
A reliable and hard working individual with a University degree and over 6 years of
professional working experience, a team player with excellent oral and written
communication skills in both Filipino, English and Bahasa Indonesia language.
WORK EXPERIENCE:
Virtual Assistant (Homebased-Australian based client (Online store)
March 2013 to
Present
General Virtual Assistant
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Encoded and Organized documents/files in the Excel spreadsheet.
Doing Outbound/Inbound Calls
Doing customer and admin support
Research online
Email response handling
Receiving and processing orders
In charge of customer’ s after service issue
PT. INIZIO Lounge and Living (Semarang-Kendal, Central Java-Indonesia)
Marketing Manager (working with German, European, American, Asian, Middle East clients)
February 20,
2011 to
February 13,
Marketing Manager for an Outdoor/Garden Furniture
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2013
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Involved in the process of garden furniture, marketing and
promoting all sort of assets and products , manufactured by the
company .
Develop pricing strategies, balancing firm objectives and customer
satisfaction.
Prepare quote sheets, receive order, co-ordinate with production to
ensure on time delivery.
Email response handling: communicate directly with buyer on daily
issues, concerns
Formulate, direct and coordinate marketing activities and policies
to promote products and services, working with advertising and
promotion managers.
Co-operate with R&D department to develop new product based on
customers inquiry
Hollicorp Mentoring Incorporation
Appointment Setter for Australia, US, New Zealand, UK Clients
Feb.-July 2010
Appointment Setter
Western Wats Philippines Inc. (Data Collection Careers)
Market Researcher (office based, serving U. S based Clients)
Jan. 30, 2006
to Feb. 01,
2010
Market Researcher
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Conduct scientific research to households, small and corporate
businesses
Conduct interview in a timely manner without creating bias
Getting a 100% quality information from respondents
Stick with the program, goals and follow instructions to properly
execute commands
Innodata, XML Content Factory Inc. (Data Capture and Data Entry)
Team Assistant (office based)
July 1, 2004
to
July 19, 2005
Team Assistant, Quality Assurance Department
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Prepare QA reports
Prepare required reports for the clients and requested reports of
the operations.
Coordinates with Team Leaders, Trainers and Operation Head for
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project that would help with the betterment of the staff’ s
proficiency and efficiency.
Develop and maintain systems to establish standards relating to
clients and management.
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Innodata, The Content Processing Source (Data Capture and Data Entry)
QA Specs Analyst (office based)
October
2001
to
March 2002
Specs Analyst, Quality Assurance Department
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Quickly understands the business issues and data challenges of client's
organization and industry.
Identifies client organization's strengths and weaknesses and
suggests areas of improvement.
Develops functional specifications and system design specifications
for client engagements.
Delivers informative, well-organized presentations.
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Innodata, The Content Processing Source (Data Capture and Data Entry)
Proofreader (office based)
February
2000 to
October 2001
Proofreader
Reads, proof against copy, marking by standardized code, errors
that appear in proof. Returns marked proof for correction and later
checks corrected proof against copy.
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PERSONAL INFORMATION:
Date of Birth:
Place of Birth:
Age:
Gender:
Status:
Citizenship:
October 17, 1977
Cebu City, Philippines
42 years old
Female
Separated
Filipino
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Religion:
Height:
Weight:
Roman Catholic
4’ 11”
120 lbs.
EDUCATION:
Tertiary Level
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B.S. in Commerce
University of San Jose-Recoletos
Magallanes St., Cebu City, Philippines
Secondary Level
1990 - 1994
Saint Joseph’ s Academy
Mandaue City
Primary Level
1984 - 1990
Mandaue City Central School
Mandaue City
ATTITUDE TOWARDS WORK:
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Excellent Interpersonal Skills
Honest & Team Player
Can work with less supervision
Time Management
Can handle pressure
Quick learner and willing to learn and adopt new things
Sincerity and Dedication towards work
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