Maria Gabriela Arauz Matamoros
Tel:-
Email:-Address: Semáforos Inca 20vrs al sur, Frente a la planta Eléctrica, Masaya.
Date of Birth: June 6th 1991.
Profile
Responsible, organized and self-motivated. I consider myself capable of adapting to any circumstances and always show the best of me. At the same time, I’m flexible to schedule changes, fast learner and supports team work.
Basic Education
1997 – 2002Colegio Bautista – Primaria – Masaya, Ni.
2003 – 2007Colegio Bautista – Secundaria – Masaya, Ni.
Grad 2005 Lemor School – English intensive program – Masaya, Ni.
Grad 2005 American Nicaraguan School – Complete 14 Level
2008 - 2010Ave Maria University – Business Administration San Marcos, Ni.
EXPERIENCe
Dic – Jan 2005 Translator
Colegio Bautista Masaya
Dic 2006 Translator
VOSH, Nandasmo Nicaragua.
2008 – 2010 Work Study -Assistant for Ave Maria Language Institute.
Provided different back office task.
Jan 2010 Nutritional Assessor - Club de Nutrición Tiangue No 1.
Self-employment, customer service and weight loss
Services.
April 2010 – August 2011 Sprint Sales Inbound Agent - Stream Global Service
March 2012- April 2013 Sales Agent
Repuestos Michelle, Granada NI
May 2014 – Oct 2017 Wellness Center Granada (Own Business)
Centro de Bienestar La Merced Herbalife Granada
April 2017 – June 2017 Customer Service/Retention Certified Specialist Course
Great Virtual Works – Work at Home
July 2017 – July 2019 Capital One - Financial Specialist Customer Service
Capital One - SITEL
Nov 2019 – April 2020Purchasing Power Customer Service Advocate
IBEX - Invercasa, Torre 3, Managua
April 2020 – June 2020 Purchasing Power Returns Team – Ibex Invercasa
Back office team dedicated to returns/replacements of products, communications with customer outbound calls.
July 2020 – October 2020 Capital One - Financial Specialist Customer Service
Capital One - SITEL
October 2020 – Current Lionbridge Spanish Interpreter – Freelancer Job
Activities
High School- Basketball team- Colegio Bautista Choir
Ave María University
2008 – Tae Known Do Club
2009 – Basketball Team
Computer Skills:
Windows 10 +
Format MAC
Microsoft Office
References:
Available upon request.