Maria Floradhel Pompa

Hi there!

I'm ready to make your life easier! Highly skilled virtual assistant with 6+ years of experience in delivering exceptional customer support and streamlined administrative services.

My passion for helping clients and ensuring that tasks are done efficiently and on time runs in my blood. I'm a results-driven, self-motivated, highly organized, and detail-oriented person. I love learning new skills & technology that can help execute tasks effectively. I'm confident that I can provide a valuable impact to your organization.

Here are the services I offer:

-Data entry

-Email & calendar management

-Project management

-Lead generation

-Customer support via email, live chat, and phone

-Processing of returns and chargebacks

-Upsell and cross-sell products/services

-Order processing and fulfillment

-Internet research

-Influencer outreach

-Community engagement through social media platforms

-Social media comments moderation

-SOP's creation

Below are the tools I'm proficient in:

-Shopify

-Microsoft Office

-Google Workspace

-Meta Business Suite

-Notion

-Canva

-Communication tools (Slack, Teams, Whatsapp, Zoom & Skype)

-Asana

-Chatgpt

-CRM tools (Gorgias, Zoho and Hubspot)

-Social Media Applications (Facebook, Instagram, TikTok, and YouTube)

-Grammarly

I'd love to discuss the opportunity to help you. Please shoot me a message should you have any questions.

Best,

Maria