Maria Fernanda Pagán

My experience spans across multiple roles where I’ve managed large teams, streamlined operations, and optimized processes in fast-paced environments. Over the years, I’ve developed a deep understanding of how to balance the demands of managing over 50 employees while maintaining a focus on recruitment, training, and human resources. My expertise in setting up systems like Google Workspace and coordinating teams remotely which  is a huge asset in remote roles, where organization and communication are paramount.

What sets me apart as a standout candidate is my ability to systemize workflows, ensuring teams operate efficiently no matter their location. I’ve led projects that involved massive recruiting campaigns, and I’ve successfully onboarded new hires while developing training programs tailored to the unique needs of our systems. My attention to detail allows me to pinpoint root causes of problems, which has been crucial in ensuring quality control and reducing fraudulent activities within sales teams.

Additionally, my ability to manage multiple priorities whether it’s handling client financials, coordinating appointments, or troubleshooting operational issues demonstrates my versatility in remote roles. I’m skilled at using analytical data to drive decisions, ensuring that every strategy I implement is backed by research and aligns with company goals.

I thrive in collaborative environments, holding regular meetings to identify areas of improvement and brainstorming ways to optimize performance. This proactive approach has not only enhanced team efficiency but has also allowed me to introduce innovative systems that drive productivity. My passion for problem-solving and commitment to customer service further enhance my adaptability in any remote role.