Maria Faith Baulos

 MARIA FAITH DAYMIEL - BAULOS Present Address: Dapitan City. Zamboanga del Norte. Philippines Passport Number: P-A LinkedIn: https://www.linkedin.com/in/maria-faith-baulos-37b67b1b2/ Email Address: -GLOBE number: - SKYPE NAME : “live:.cid.5d3169cb20409d8a” JOB APPLIED: Objective: “Good Results. Dedicated Job Performance with less Supervision.”. Expertise: Administrative Works, Wordpress, Shopify Developer, Product Research, Product Editing, E-commerce and Real Estate. March 2021 – Present Dasher Chat/Phone Support Doordash Consumer Ttec IT Park Cebu Handle all inbound and outbound issue and find resolution for DoorDash’s partner merchants, customers and dashers in Canada, USA and Australia while maintaining an outstanding experience in every interaction. Address time-sensitive issues, such as payments, account questions, driver issues, or troubleshooting by email and phone with professionalism in a timely manner. Develop a deep expertise in how DoorDash’s processes, systems, and resources work, and how to use them to drive positive outcomes. Tools; OKTA , Salesforce, Amazon Connect & OMNI CHANNEL April 27th – February 2021 Dasher Chat Support Doordash Dasher Teleperformance IT Park Cebu Handle all inbound and outbound issue and find resolution for DoorDash’s partner merchants, customers and dashers in Canada, USA and Australia while maintaining an outstanding experience in every interaction. Address time-sensitive issues, such as payments, account questions, driver issues, or troubleshooting by email and phone with professionalism in a timely manner. Develop a deep expertise in how DoorDash’s processes, systems, and resources work, and how to use them to drive positive outcomes. Tools; OKTA , Salesforce, & OMNI CHANNEL January 14th – March 27th 2020 Paid: Bi-weekly January 14th – Present Travel Agents Orbitz/Expedia Teleperformance IT Park Cebu Assist in answering calls; Customer in booking; Hotels, Car, Flight and Package/ Activities Knowledge in Amadeus Software as our ticketing platforms and reservation tool using by travel agents. Assist customers in resolving their concerns. Provide excellent customer service through active listening Work with confidential customer information in a secure manner Respond to all customer via inbound calls and email. November 2017 – December 3, 2019 AliExpress Chat Support US Account( Home based jobs) Receive and Promptly Respond to Customer Queries Document Issues and Resolutions Learn About New Products and Services Develop Customer Service Solutions REASON FOR LEAVING: I need a regular job to support my child tuition fees and other marriage life responsibilities. August 2016 – May 2017 Real Estate Appointment Setter Pergo Investment Atlanta, Georgia USA Paid: Bi-WEEKLY Investment Denominator, Sunnyland, Zillow and Wix(Website Domain) in charge AgentPro24 in charge downloading all properties in one county for sale. Wordpress Lead Generator Do Appointment Setter Working CRM Insightly, Mailchimp, Meet Up, Zoom, Linked in and Drop box Administrator. Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms Determine clients’ needs and financials abilities to propose solutions that suit them Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing Perform comparative market analysis to estimate properties’ value Display and market real property to possible buyers Land Flipping Manage property auctions or exchanges Maintain and update listings of available properties Cooperate with appraisers, escrow companies, lenders and home inspectors Remain knowledgeable about real estate markets and best practices Attend Boss’es concerned with his financial and personal appointments. Appointment Setter(Cold Calling) February 20, 2016 – July 2016 ADMIN SPECIALIST Stargate Global Education, Inc. Executive Secretary of the President 9G Visa and AEP in-charge SSS/HDMF and PHIC in-charge Document Controller and Office Supplies Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Complete forms in accordance with company procedures. Compose, type, and distribute meeting notes, routine correspondence, and reports. Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs. Locate and attach appropriate files to incoming correspondence requiring replies. Mail newsletters, promotional material, and other information. Maintain scheduling and event calendars. Make copies of correspondence and other printed material. Schedule and confirm appointments. Conduct searches to find needed information, using such sources as the Internet Coordinate conferences and meetings. Establish work procedures and schedules, and keep track of the daily work. Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications. October 27 2009 until April 10 2014 Human Resource Administrator CEBU YUSHIN INC. MRI-SEZ. Sabang, Danao City. Cebu Do human resource works and all employees relations. In charge of the benefits (SSS, PAG-IBIG, PHIC and BIR etc.) A multi tasking job openly aware to do so. Have a strong organizational skills, the capacity to successfully manage competing priorities, maintain attention to detail and meet deadlines Advanced skills in Microsoft Office including presentation software such as PowerPoint Responsible for Manpower recruitment of different department from preparing recruitment advertising and sourcing employee from different Placement consultant to final selection Manpower planning, Performance Appraisal, Training, Formulation and Implementation of HR policies, Exposure to function Administrative Role Knowledgeable on MS applications and Peachtree System. Handling Payroll (PEACHTREE SYSTEM) for employee’s salary. January 27, 2006 – June 16, 2009 Training Officer/ACPS in charge/ Staff Customer Service in charge Gaisano South Group of Companies: Gaisano Kabankalan, Negros Occ. In charge of training of newly hired employees. Recruitment in charge of employees in the operation under agency. In charge of Counseling of the employees. Customer Service asst. in charge of customer complaints and their concerns.