Maria Ermie P Famorca

MARIA ERMIE P. FAMORCA Customer Service, Microsoft Office, Email Management, Verifier, Cold-Calling, Facebook Management O B J E C TI VE To be a successful freelancer, working effectively from my home and be trusted by clients all over the world. FREEL ANCE VI R TU AL AS SI STANT WORK EXPERI ENCE Customer Service Representative | INFONXX, Philippines September 2001 to Jan 30, 2009 Provides International Directory Assistance Vetter | DanetteMay.com | November 2016 - Present such as giving out business and residential The vetter will work directly with the Vetting Team Supervisor to ensure accurate and prompt addition and removal of paid clients to appropriate private Facebook groups. phone nos., addresses, and offers further assistance like enhanced services such as Direction, Movie Time and listing, and Event Information, etc Image Moderator | Playmedia | November 2016 - Present Image Moderator | ChatKiss | January 2017 - Present Moderate images for a certain mobile application in Germany. Accept and decline images to be posted. Classify images based on age. Verify images if fake. Verifier | Red Rocket Realty | February – March 2017 Call potential customers to confirm if they are still interested in purchasing a Property they previously inquire about or to confirm if a follow up was already made and classify customers based on information given. ermie_famorca@ - yahoo.com ermie.famorca Click Here Translator | Playmedia | March - April 2017 Translate phrases to be used in a certain chat service for Mobile phones from English to Filipino Language. WORK EXPERI ENCE Customer Service Representative | Sitel Eton 3 May 26, 2010 to January 31,2016 Provides Customer Service for Virgin Mobile Australia, a Telco company in Australia, Telecom NZ, a Telco company in New Zealand and LG Canada. Handles billing, general information and assistance, technical support, troubleshooting via phone and email. WORK EXPERI ENCE Customer Care Specialist | MERALCO March 18, 1997 to September 2001 One of the top companies in the Philippines which is the biggest distributor of electricity in Metro Manila. In the utility industries, one of the the most important areas is Customer Service. In charge of all customer inquiries, billing, creation of complains, service application, power outages etc.