Maria Erliza V. Gabinete

Maria Erliza Gabinete Remote Administrative & Client Support Specialist Remote Administrative and Client Support Specialist with over 12 years of experience in transcription, data entry, client onboarding, and virtual assistance. Skilled in managing detailed tasks, communicating clearly, and using tools like Google Workspace, HubSpot, and Zoom. Reliable, organized, and highly adaptable, with a track record of supporting clients in legal, financial, and educational industries. -- WORK EXPERIENCE Client Success Support (Remote, Full Time) Crown Money 07/2024 - Present, Financial services company specializing in mortgage broking and debt reduction. Davao Oriental, Lupon, Philippines Melbourne, Victoria Tasks Prepare 6-month and annual client reports to track debt reduction progress Send out monthly financial statements to clients using HubSpot CRM Manage client records and workflows within HubSpot SKILLS Perform various ad hoc administrative and support tasks as needed Transcription Written Communication Google Workspace Data Entry Clerk (Remote, On-Call) Stanuszek Law Group 12/2018 - Present, Knoxville, Tennessee Tasks Transcribe legal documents and audio recordings with high accuracy and confidentiality Handle sensitive client information and maintain organized digital records ChatGPT Work on an as-needed basis, typically responding to client requests via email Virtual Assistance Data Entry ESL Tutor (Freelance) RareJob 02/2012 - Present, Manila, Philippines RareJob is a leading online ESL (English as a Second Language) tutoring company that connects Filipino tutors with Japanese learners. Tasks LANGUAGES Educate students in basics of English grammar and conversational speaking Supported student progress through clear feedback and flexible teaching styles Maintained part-time availability and worked independently as needed Filipino Native or Bilingual Proficiency English Professional Working Proficiency CERTIFICATES Virtual Executive Assistant Training (Online Course) (05/2024) INTERESTS Traveling Hiking Trained in core EA tasks including email, calendar, travel, and file management, with added focus on tools, client systems, and remote work readiness. Shopify eCommerce & Dropshipping Training (04/2024) Gained hands-on experience in setting up Shopify stores, product research, dropshipping strategies, SEO optimization, analytics, billing, and integrations with tools like Oberlo, Aliexpress, and Amazon. Running Supporter of local animal shelters and rescue organizations EDUCATION Bachelor of Science in Information Technology University of Mindanao 06/2006 - 10/2010, Davao City, Philippines