Maria Elizabeth T. Devosura

Maria Elizabeth T. Torres-Devosura 115 Grace Park West, Brgy. 55 5th Ave., Caloocan City, Metro Manila, Philippines Professional Summary Hospitality and events professional with 25+ years of experience in administration, event operations, and organizational leadership. Skilled in coordinating large-scale conventions, managing logistics and budgets, and delivering exceptional guest experiences. Adept at fostering collaboration, streamlining processes, and ensuring operational excellence in dynamic hospitality environments. Professional Experience Philippine College of Physicians Executive Officer — Oct 2017–Present • Directed planning and execution of local medical congresses with 12,000+ attendees, ensuring seamless guest experiences. • Oversaw multi-year projects, coordinating 20+ committees and stakeholders. • Managed organizational budgets exceeding ₱10 million, aligning financial efficiency with service excellence. • Developed inclusive communications and onboarding materials that improved team engagement and guest satisfaction. SMX Convention Center – Megatrade Hall Events Officer — May 2016–Sep 2017 • Managed logistics for trade shows and corporate events, achieving 95% client satisfaction ratings. • Introduced streamlined scheduling systems that improved event setup efficiency by 25%. • Coordinated with vendors and exhibitors to ensure smooth guest and client experiences. Philippine Travel Agencies Association Admin Officer — Aug 2015–Mar 2016 • Supported organizational administration and member services. • Strengthened client relations through proactive communication and personalized service. SMX Convention Center Event Manager — July 2011– August 2015 • Directed large-scale international and local conventions and exhibitions with more than 5,000 delegates and exhibitors. • Supervised event staff teams of up to 50 personnel, ensuring smooth guest-facing operations. Philippine College of Physicians Executive Assistant — Jun 2006–May 2011 • Provided executive-level support to senior leadership. • Assisted in organizing conferences and professional meetings Bookkeeper — May 1997–May 2006 • Maintained accurate financial records and reports. • Handled payroll, accounts payable/receivable, and supported financial audits. Education • St. Mary’s Academy (formerly Our Lady of Grace Academy), Caloocan City — Elementary through High School • University of the East (Recto) — Pre-Dental Program • University of the East Ramon Magsaysay Memorial Medical Center — Dentistry, Board Passer Key Skills • Guest satisfaction and client relations • Event coordination and hospitality operations • Financial management and budgeting • Team leadership and staff supervision • Vendor negotiation and contract management • Process improvement and operational efficiency Professional Affiliations • Philippine College of Physicians • Philippine Travel Agencies Association