Maria Dolores Flores Villafuerte

I am a dedicated professional with over 5 years of experience in the BPO industry, specializing in telco and retail accounts. My background has equipped me with strong skills in customer service, phone, chat, and email support, as well as multitasking in fast-paced environments.

I am now transitioning into a Virtual Assistant career, where I can apply my communication and organizational skills to support clients with administrative tasks such as data entry, email management, scheduling, and online research.

I am adaptable, eager to learn new tools and processes, and committed to providing reliable and efficient support. My goal is to help clients save time and stay organized, while delivering excellent service and results.