Maria Diana Mendoza

•13 years of experience in the BPO Industry, involved in Customer Service, Collection Specialist, Sales

and Marketing Administrator, Lead Generation/ Cold Calling & Appointment Setting, and Service

Support Administrative Assistant.

• Excellent working knowledge using Windows System, MS Excel, MS Word, MS PowerPoint,

HubSpot, Outlook, Trello, Calendar, Canva, Google my Business, Facebook, Instagram, LinkedIn,

Eagle, Realtair, CoreLogic, Gumtree and Reaforms, Property Tree, Trello, Rita and Agentbox, ID4me

and MYOB, Zillow, ChatGPT, UPC lookup, Ring Central, Slack, Hub staff, REIsift, Tally Count,

Microsoft Teams, WhatsApp.

• Dialer: Call tools, Dialpad, PBX365, Xencall and Avaya.

• Awarded as a top collection performer and Lead Generation Employee of the month.

• Strong background in Real Estate Sales and Marketing, Lead Generation, Customer Service,

Collection, Real Estate Cold Calling, and Support Administrative Assistant.

• Proven experience in Client and Employee Engagement.