Maria Concepcion Silaya

About Me

• Dispatching & Scheduling – 8 years with Towing, coordinating field technicians, managing job calendars, and ensuring timely communication with clients and crews.
• Customer Support (Phone, Chat, Email) – 5 years Handled inbound/outbound calls, follow-ups, and client inquiries for companies such as
• Administrative Assistance – 10 yearsCalendar management, email filtering, report preparation, and CRM updating for CEOs and operations managers.
• CRM & Software Tools – Experienced in Google Workspace, Trello, HubSpot, Jobber, ServiceTitan, RingCentral, and ClickUp.
• E-commerce Support – Managed Amazon listings, Shopify updates, and order processing.

I am dependable, tech-savvy, and equipped with a strong home office setup. I work independently, communicate professionally, and always aim to exceed expectations.