Maria Cleo
San Pedro
Landing Page
Designer/Content
Writer
Profile
Academic History
I help service-based businesses
generate leads by designing marketresponsive landing pages with highquality copy.
University of Santo Tomas
Bachelor of Arts in Behavioral Science-
Active in school clubs
I am a writer for different platforms like
landing page, writing service, website,
and the like.
Participated in outreach programs for the
underprivileged children in schools
Language
Professional Career
English | Filipino
Senior Customer Service Representative
Sykes Asia Inc
Skills
2008 - 2018
Handled inbound calls of life insurance clients in the
Communication skills | Interpersonal
US and serviced their death claim requests
skills | Organizational & multi-tasking
Ensured that information encoded in the system are
skills | Writing skills
100% accurate for the claim to be processed in a
timely manner.
--
Pque City, Manila, Philippines
Senior Customer Service Representative
I-Contacts Corp (a subsidiary of Smart Comm)
2001 - 2005
Handled inbound calls of local subscribers and
serviced their after-sales requests and complaints
according to the set guidelines.
Collaborated with various departments to resolve
complaints within the acceptable timeframe.
