Maria Clarissa Ogaña

I'm a Licensed Professional Teacher with a diverse background in education, investigation, and leadership. With years of experience across different roles, I have developed a strong set of skills in teaching, management, analysis, and communication. Now, I'm transitioning into the field of virtual assistance, where I can apply my expertise in organization, multitasking, and problem-solving to provide high-quality remote support.

As a college instructor, I played a key role in shaping the minds of future professionals. My responsibilities included:

• Designing and delivering engaging lectures, ensuring students grasp complex topics effectively.
• Developing and implementing lesson plans that align with academic standards.
• Assessing student performance through exams, projects, and activities.
• Providing academic guidance and mentoring students to help them achieve their goals.
• Utilizing various digital tools for online teaching, presentations, and student engagement.

✔ Key Skills Gained: Public speaking, curriculum development, student mentorship, instructional design, learning management systems (LMS), and adaptability in both in-person and remote teaching environments.

In this role, I gained hands-on experience in investigation and risk assessment. My duties included:

• Conducting surveillance and investigations to detect theft and fraud.
• Gathering and analyzing evidence to support case findings.
• Writing detailed reports and coordinating with management to implement preventive measures.
• Communicating findings effectively with stakeholders to ensure security compliance.

✔ Key Skills Gained: Attention to detail, critical thinking, investigative analysis, report writing, and confidentiality management.

During the COVID-19 pandemic, I took on a leadership role, guiding a team of contact tracers. My responsibilities included:

• Supervising a team and ensuring efficiency in tracking potential COVID-19 cases.
• Managing databases and ensuring accurate documentation of health records.
• Communicating with individuals to conduct interviews and provide health guidance.
• Coordinating with health authorities to facilitate testing and quarantine protocols.

✔ Key Skills Gained: Leadership, crisis management, data entry, remote communication, and report organization.

Before becoming a college instructor, I worked at a tutorial center, where I provided personalized learning experiences.

• Conducted one-on-one and group tutoring sessions.
• Tailored lesson plans to meet students' individual needs.
• Assisted students in improving their academic performance across various subjects.

✔ Key Skills Gained: Personalized instruction, time management, adaptability, and student engagement.

✔ Teaching & Training: Experienced in delivering structured lessons, training students, and facilitating learning in both traditional and online settings.

✔ Administrative & Virtual Assistance: Skilled in handling emails, scheduling, document preparation, and data management—key functions of a virtual assistant.

✔ Communication & Writing: Strong written and verbal communication, report writing, documentation, and professional correspondence.

✔ Technical Proficiency:

• Office & Productivity Tools: Microsoft Office (Word, Excel, PowerPoint), Google Suite (Docs, Sheets, Slides)
• Learning Management Systems (LMS): Used for online teaching and student engagement
• CRM & Data Management: Experience handling records, reports, and databases

✔ Research & Investigation: Ability to analyze data, conduct research, and compile information for decision-making.

✔ Leadership & Team Management: Proven ability to lead teams, delegate tasks, and ensure efficiency in operations.

With my background in education, investigation, and leadership, I bring a unique blend of skills that are highly valuable in the virtual assistance industry. My ability to organize, communicate, research, and adapt to new technologies makes an ideal candidate for remote administrative support, customer service, data management, and more.