Maria Cielo Angeles R. Cabalfin

Maria Cielo Angeles R. Cabalfin #46 Purok 1 Block 6C, Zapanta Compound Bayanan, Muntinlupa, Philippines Phone: - Email:-LinkedIn: linkedin.com/in/cielo-cabalfin-b- Professional Summary Versatile and results-oriented professional with over seven years of remote work experience supporting C-level executives in business development, sales operations, and strategic planning. Proven expertise in leveraging AI tools and web applications for lead generation, CRM management, and productivity enhancement. Brings over 30 years of customer service experience and a strong ability to support and manage tasks across various departments. Known for reliability, adaptability, and exceptional organizational skills with a proactive approach to meeting goals and deadlines. Core Competencies          Business Development & Lead Generation Executive & Administrative Support Salesforce & HubSpot CRM Management Client Relations & Communication AI Tools & Online Productivity Platforms Project Coordination & Calendar Management Data Management & Online Systems Customer Service Excellence Fluent in English (Spoken & Written) Professional Experience The Endurance Group — Portland, Maine, USA Business Development Consultant / Social Capital Consultant Dec 2018 – May 2025     Passionate about remote work with 7 years of experience supporting global teams. Maintained plan member information across multiple online platforms and CRMs. Provided high-level support to administrators, managers, and C-suite executives. Attended and contributed to key internal and client meetings, ensuring thorough follow-through on priorities.      Spearheaded social capital strategies to strengthen client and partner networks. Co-developed AI-powered tools, including Commonality and CustomGPT, to enhance business intelligence and automation. Executed lead generation campaigns and supported cross-functional initiatives in sales and operations. Highly organized and deadline-driven, with strong prioritization and multitasking capabilities. Proficient in Salesforce, HubSpot, and a wide range of web-based productivity applications. Director of Hannaford Fundraising Dec 2018 – May 2025    Managed all administrative tasks for a successful fundraising program, including communication, gift card sales, and data tracking. Conducted daily outreach to potential partners, maintaining detailed records and reporting. Delivered consistent remote support to stakeholders and ensured smooth execution of initiatives. PAHI USA Business Development Representative (Part-Time) Jan 2025 – Apr 2025    Promoted The Balance Brand by PAHI to prospective clients through digital outreach and lead generation. Scheduled virtual meetings and supported business growth strategies. Helped execute campaigns aimed at expanding the client base through remote channels. Infinit-O Global Inc. — Makati, Philippines Team Leader – Fox Network Group (FOX+ Account) May 2017 – Present   Led a remote team of 7 agents handling outbound and email marketing campaigns. Collaborated with clients and teams to improve service delivery and reporting standards.  Monitored team KPIs, conducted calibrations, and enforced performance alignment with business goals. Trainer – Philips & Funai (PNF Account) Oct 2014 – Apr 2017    Developed and delivered training programs for new hires and existing agents. Provided subject matter expertise and frontline support for operational concerns. Created training documents and supported continuous learning across teams. Wawanesa Insurance Company — Vancouver, BC, Canada Data Entry Specialist Mar 2005 – Mar 2008   Ensured accuracy in underwriting data and streamlined file management processes. Delivered timely and efficient data entry support as part of the back-office team. Education Sprott Shaw College — New Westminster, BC, Canada Diploma in Business Management & Travel and Tourism Management Graduated: 2002 Killarney Secondary School — Vancouver, BC, Canada Graduated: 1997 Certifications & Training   HubSpot Sales Software Certification HubSpot Sales Hub Implementation Certificate  Complete LJMB Leadership Training (2015)