I am an experienced professional with a diverse background in customer service, project management, and technical support. I have worked in various industries, including insurance, e-commerce, and mobile home removal, and have gained valuable skills and knowledge along the way.
As a Repairs Property Manager at Ziprent, I oversaw and coordinated the timely resolution of tenant and owner maintenance issues, ensuring effective communication and problem-solving within the repairs department. Responsibilities included managing operations, budgets, and tenant relations, while demonstrating strong organizational and communication skills to maintain property integrity and tenant satisfaction.
As an Acquisitions Project Manager at Banyan Mobile Home Removal, I was responsible for designing the company's process in acquiring properties, converting social media to leads through automation, and maintaining reports by reviewing the traffic analysis and leads management. I also evaluated the team's accountability of the team's key performance indicator.
I have a Bachelor of Science in Information Technology, which has equipped me with technical skills that are highly valuable in today's digital age. In my spare time, I enjoy learning about new technologies and keeping up with industry trends.
As a single mother raising two children who are now taller than me, I've learned to balance my responsibilities as a parent with my career aspirations. Despite the challenges, I've remained committed to providing the best life possible for my family.
Throughout my career, I've gained extensive experience in customer service roles, including acquisitions project manager, client services support, and e-commerce customer support. My ability to communicate effectively with customers, solve problems quickly, and generate positive reviews has allowed me to excel in these positions.
I've also demonstrated proficiency in using various software programs, including Microsoft Office and Google Suite. Additionally, I'm a quick learner and am always eager to acquire new skills and knowledge that can help me better serve customers.
Overall, I am a hardworking, detail-oriented, and self-motivated individual with excellent communication and problem-solving skills. I am confident that my experience and skills make me a strong candidate for any customer service or technical support position.