Maria Christina Eztra Yu Alanes
$5/hr
Customer Service, Administrative task, Data Entry, Email/Chat support
About
I am outgoing, dedicated, and open-minded. I get
across to people and adjust to changes with ease.
I believe that a person should work on developing
their professional skills and learning new things all
the time. Currently, I am looking for new career
opportunities.
Maria Christina
Eztra Alanes
Education History
Associate in Computer Science
June, 2015
Access Computer and Technical College
VIRTUAL ASSISTANT
CUSTOMER SERVICE
ADMIN ASSISTANT
DATA ENTRY
Bachelor of Science in Psychology
Our Lady of Fatima University
Work Experience
WORD-2-KINDLE
Contact
Philippines-https://www.facebook.com/christinaezra.yu
July, 2013
FEB. 2021- NOV. 2021
QUALITY ASSURANCE SPECIALIST
Proofread formatted Books using InDesign and
Acrobat.
Responding to clients' requests and inquiries
through email using Freshdesk.
Sending approved formatted Book to the client.
Mockups using Illustrator and Photoshop.
LUXO LIVING
JAN. 2020 - FEB. 2021
E-COMMERCE VA
Skills
Project Management
Problem Solving
Daily inventory listing of ex-demo products using
spreadsheets and Netsuite.
Organization of products in Gumtree and FB
Marketplace.
Email/Chat/Phone Support.
Creating orders, editing, and processing refund
through Shopify.
Social Media Moderator.
WIPRO LTD.
Creativity
Leadership
APR. 2016 - MAY 2018
CREDIT REFERRAL ASSOCIATE
Handle inbound and outbound calls.
Upselling Mobile products.
Processing and collecting payments.
Processing orders.
Evaluating credit reports.
Fraud Analyst.
INTEREST
TRAVELING
WATCHING MOVIES
ANIMALS
ALORICA
SEPT. 2015 - APR. 2016
TELESALES REPRESENTATIVE
Handle inbound and outbound calls.
Upselling Mobile products.
Processing and collecting payments.
Processing orders.
Evaluating credit reports.
MCTOLENTINO HOSPITALITY BUSINESS CORP
FRONT DESK OFFICER
JUNE 2013 - JUL. 2015
Handle guests.
Daily inventory of events and guests.
Administrative task.
Data Entry.
EQUIPMENT SPECS
https://drive.google.com/file/d/1rOUwIZdDK6GWgVHHCFnLAi62GQOZejW/
view?usp=sharing
PERSONALITY TEST
https://drive.google.com/file/d/1_T3bMa
eSVb4NuAZhWn1WFg9TEterbx0i/view?
usp=sharing
ENGLISH TEST
https://www.geniusu.com/
IQ TEST
