Maria Cecilia Kahanap

MARIA CECILIA D. KAHANAP Virtual Assistant ABOUT ME I started working as a Virtual Assistant last 2016. I am a graduate of BS in Business Administration and also CONTACT mariakahanap@gmail. com acel kahanap EDUCATION BS IN BUSINESS ADMINISTRATIO finished a Virtual Assistant course online. CORE COMPETENCIES Drop shipping Email Management Product MS Office Applications Sourcing/Research Product Listing Order Processing Data Entry Customer Service Basic Image Editing WORKING EXPERIENCE Amazon - Dropshipping Duties and Responsibilities o Order Processing o Checking inventory N MAJOR IN o Process Returns o Customer Service OPERATIONS o Product Sourcing o Tracking shipment MANAGEMENT Pamantasan ng Lungsod ng Muntinlupa 2012 Shopify - Dropshipping Duties and Responsibilities o Answering customer queries o Oberlo o Communicate with suppliers o Tracking shipment o Process returns and refund o Process orders o Add/Edit product listing o Create collections o Add product reviews Social Media Duties and Responsibilities o Comment Moderation o Posting on FB and IG o Reposting related content o Account creation o Responding to comments and messages o Increase Engagement/Likes/Followers