MARIA
CECILIA D.
KAHANAP
Virtual Assistant
ABOUT ME
I started working as a Virtual Assistant last 2016. I am a
graduate of BS in Business Administration and also
CONTACT
mariakahanap@gmail.
com
acel kahanap
EDUCATION
BS IN BUSINESS
ADMINISTRATIO
finished a Virtual Assistant course online.
CORE COMPETENCIES
Drop shipping
Email Management
Product
MS Office Applications
Sourcing/Research
Product Listing
Order Processing
Data Entry
Customer Service
Basic Image Editing
WORKING EXPERIENCE
Amazon - Dropshipping
Duties and Responsibilities
o Order Processing
o Checking inventory
N MAJOR IN
o Process Returns
o Customer Service
OPERATIONS
o Product Sourcing
o Tracking shipment
MANAGEMENT
Pamantasan ng
Lungsod ng
Muntinlupa
2012
Shopify - Dropshipping
Duties and Responsibilities
o Answering customer queries
o Oberlo
o Communicate with suppliers
o Tracking shipment
o Process returns and refund
o Process orders
o Add/Edit product listing
o Create collections
o Add product reviews
Social Media
Duties and Responsibilities
o Comment Moderation
o Posting on FB and IG
o Reposting related content o Account creation
o Responding to comments and messages
o Increase Engagement/Likes/Followers
