Maria Badoles
V I R T U A L
A S S I S T A N T / C U S T O M E R
S E R V I C E / R E C R U I T E R
OVERALL
PROFILE
I work online for almost 7 years as a Virtual Assistant and my current job was Customer Service
Rep. I am a hardworking person, can work under pressure, and capable of any kind of job. I am
very efficient in conducting such work, aside from I have experience in different kinds of jobs like
being a Virtual Assistant and so forth, rest assured that I can do a job well done.
CORE
SKILLS
Responsible
Trustworthy
Friendly
Computer Literate (Microsoft
Excel, Word,Google
Docs,Dropbox )
Flexible
Time Management
Customer Support
Graphic Design
WordPress (Blog/Job Posting
Recruitment
WORK
BACKGROUND
Virtual Assistant/Graphic Design
(Project Base)
Distiller & Express | Jan 2021 - September 2021
- creating graphic design using canva
- data entry
- contacting potential cleint
Real Estate Agent (Home-based)
TIG Investment - (September 2020 - April 2021)
Doing inbound & outbound calls
Determine clients’ needs and financial abilities to propose solutions
that suit them
Intermediate negotiation processes, consult clients on market
conditions, prices, mortgages, legal requirements, and related
matters, ensuring a fair and honest dealing
Display and market real property to possible buyers
Maintain and update listings of available properties
Remain knowledgeable about real estate markets and best practices
Virtual Assistant (Amazon & Business
Development Manager)
Softvire Australia (June 2020 - January 2021)
GET
IN
TOUCH
Whatsapp/Viber: -
Email:-Skype: ariambadoles
3460 NHA Kauswagan,Cagayan de Oro City
Misamis Oriental,Philippines 9000
Monitored customer satisfaction in all company products and services
Assisted in problem-solving and brainstorming solutions to existing
concerns
Product Sourcing (Dropshipping)
Selling Software (Microsoft, Adobe &, etc)
Open and maintain customer accounts by recording account information
Lead Recruiter
BeyondSof (February 2019 - January 2021)
Sourcing and attracting candidates by using databases, social media etc
Conducting interviews and filtering candidates for open positions
Perform job and task analysis to document job requirements and
objectives
Screen candidates resumes and job applications
Conduct interviews using various reliable recruiting and selection
tools/methods to filter candidates within schedule
Customer Service Representative
(Homebased)
Crown Leadership Int. Group (January 2019 - May 2020)
calling potential candidates/coaches and trainer
Contribute to team effort by accomplishing related results as needed
Manage large amounts of incoming calls
Technical Support
Concentrix Services Corp. (August 2017 - January 2019)
Actively listen to customers to understand their issues or concerns
Interview clients to gather information useful in providing
recommendations and solutions to a technical problem
Install, configure, and troubleshoot computer systems, servers, and
network issues
Receive customer calls to provide step-by-step guidelines for the
resolution of a technical issue
Document and track customer issues using a ticketing system to ensure
quick resolution
Guide and direct the activities of less experienced tech support personnel
Virtual Assistant (Amazon
Dropshipping)
Blue Lotus Goods - (September 2016 – August 2017)
Manage Inventory
Checking in stocks and OOS items
Sourcing Products
Customer Service
Contacting Suppliers
Processing Orders
Confirm Shipments
Refund
Data Encoder – Project Based
Circuits and Beads (May 2016 – August 2016)
Preparing and sorting data for computer entry
Reviewing data to make sure it's accurate before entering it into the
system
Entering data from paper to a computer data entry system
Maintaining the data system and ensuring all information is correctly
recorded
Checking your work for errors or duplicate entries
Keeping records of data entry and database information
Virtual Assistant (Amazon Dropshipping)
A1 suppliers (January 2015 – March 2016)
Manage Inventory
Checking in stocks and OOS items
Sourcing Products
Virtual Assistant (Amazon Dropshipping)
Topworkz VA (February 2013 – October 2014)
Manage Inventory
Checking in stocks and OOS items
Sourcing Products
Data Entry Specialist – Project-Based
Expat Finder (May 2013 – December 2013)
Entering data into database software and checking to ensure the accuracy
of the data that has been inputted
Resolving discrepancies in information and obtaining further information
for incomplete documents
Creating data backups as part of a contingency plan
Preparing and sorting documents for data entry.
HR Assistant
Binary Solutions (May 2013 – March 2014)
Monitor and apply HR recruiting best practices
Conduct interviews using various reliable recruiting and selection
tools/methods to filter candidates within schedule
Monitoring Time of the employee both internal and external staff
Payroll/Sending Payout
