Maria Ara Rose Espera

Maria Ara Rose Espera

$6/hr
Customer Support & Operations Specialist | Fraud & Claims Specialist | Collections
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
27 years old
Location:
City Of Naga, Cebu, Philippines
Experience:
6 years
About

I am a results-driven customer support and operations professional with over six years of experience supporting U.S.-based banking, telecom, and travel programs. My background includes fraud investigations, claims specialist, accounts receivable management, collections and sales support, and compliance-driven decision-making in regulated environments.

I specialize in improving customer retention, protecting revenue, and ensuring operational consistency while maintaining high service standards. I thrive in fast-paced remote environments where ownership, accountability, and proactive problem-solving are valued.

Currently open to remote Customer Support, Operations, and other opportunities.

Languages
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.