I am a results-driven customer support and operations professional with over six years of experience supporting U.S.-based banking, telecom, and travel programs. My background includes fraud investigations, claims specialist, accounts receivable management, collections and sales support, and compliance-driven decision-making in regulated environments.
I specialize in improving customer retention, protecting revenue, and ensuring operational consistency while maintaining high service standards. I thrive in fast-paced remote environments where ownership, accountability, and proactive problem-solving are valued.
Currently open to remote Customer Support, Operations, and other opportunities.