Maria Apampa

Maria Apampa . | IT and Business Professional with over 10 years’ experience delivering business and digital transformation initiatives. With cross-sector experience spanning education, technology, and corporate environments, I bring expertise in business analysis, ICT leadership, organisational development, and strategic change. Seeking dynamic opportunities to drive innovative business solutions, and willing to relocate. AREAS OF EXPERTISE Stakeholder Management | Business Agility | Project Management | Change Management | Compliance Organisational Development | Business Strategy | Agile Methodologies | Training | Mentoring PROFESSIONAL EXPERIENCE Corporate Services Manager, Redeemed Care Inc, Perth, WA. March 2025 – Present • Leading cross-functional initiatives across ICT, HR, Operations, Finance and Marketing, implementing digital solutions to improve service delivery. • Facilitating workshops to identify operational bottlenecks, streamlining workflows, and recommending improvements • Coordinating audit readiness activities, including documentation review, policy alignment, and stakeholder engagement. • Organising internal and external events to strengthen brand visibility and client relationships. • Contributing to business case development and feasibility assessments for new services, partnerships, and organisational changes. • Supporting workforce planning, staff onboarding, and HR restructuring activities. • Assisting with funding documentation, compliance tasks, and quality improvement strategies. Business Communications Trainer, National Institute of Technology, Perth. May 2025 – Present Part-time role delivering business communications and employability skills training to IT and Engineering professional year graduate. Responsibilities include conducting assessments, mentoring students, managing content on the LMS, and participating in team and industry consultation meetings. IT Business Analyst, DGtal-Mind Limited, London, UK. January 2024 – October 2024 • Facilitated stakeholder requirements gathering workshops. • Translated business requirements into functional specs, user stories, use cases, and process flows. • Collaborated with stakeholders to align technology solutions with business strategies. • Created comprehensive project documentation for reference. Business Analyst, AQA Examination Board, London, UK. February 2022 – December 2023 • Facilitated stakeholder requirements gathering workshops, and interviews to understand business requirements. • Conducted solution analysis to validate business needs against available technology solutions, facilitating informed decision-making. • Designed process workflows to improve system and operational inefficiencies. • Collaborated with Change Management office to assess risks and impact to business changes, including writing change requests. • Participated in user acceptance testing (UAT), identifying and reporting defects. • Participated in Agile Scrum events, including sprint planning, daily scrums and sprint reviews. IT Consultant (Managing Partner), Scitum Limited, London, UK. August 2013 – December 2021 • Projects Planned and delivered projects involving integrated security systems and management information systems. Managed end-to-end delivery, including risk assessments, budgeting, documentation, and stakeholder reporting. Facilitated workshops, training sessions, and regular project updates to ensure alignment and user adoption. • Business Development Drove business development initiatives across Europe, the USA, Africa, and China to support organisational growth. Built strategic partnerships, led client presentations, and contributed to product discovery and proof-of-concept sessions. Conducted market research and competitor analysis to guide strategic decisions and represented the organisation at key industry events. • Operations & Leadership Oversaw daily operations to improve team performance and streamline service delivery. Designed and implemented operational processes, policies, and procedures aligned with business goals. Provided direct leadership to cross-functional teams, promoting accountability, collaboration, and a culture of continuous improvement. ICT Lecturer, City of London Business College, UK. September 2011 – July 2013 Provided academic support and taught courses including Business information systems, Business fundamentals, Computer Applications and supervised BTEC Higher Diploma students in Business IT project. ICT Supply Chain Lecturer, Multiple Colleges, UK. September 2009 – July 2011 Taught in multiple colleges as a supply teacher, including Totton College, Southampton; Taunton’s College, Southampton; London Victoria College, London and Mid-Kent College, Gillingham Kent, etc. • Delivered ICT courses, Business Information Systems, IT Project Management, and CompTIA A+ and Computer Services Management. Academic Tutor, University of Southampton, Southampton, UK September 2008 – June 2010 Tutored first year ITO undergraduate students and provided marking support for MSc coursework in IT security. Provided support in the supervision of BSc final year projects. IT Lecturer, Pinnacle International College, London, UK October 2006 – April 2007 Prepared students for the Institute for the Management of Information Systems (IMIS) and Association of Business Executives (ABE) professional examinations. EDUCATION &TRAINING EDUCATION • MBA with Distinction, University of Surrey, UK, Sep 2022 – Nov 2024 • PhD. Computer Science, University of Southampton, UK, Sep 2007 - Jan 2011 • MSc. Computer Networks (Distinction), Middlesex University, UK, Sep 2005 - Jul 2006 • BSc. Computer Science, University of Lagos, Sep 1999 - Jul 2004 PROFESSIONAL CERTIFICATION • Certified Scrum Product Owner (CSPO) | Certified Scrum Master (CSM) • ICAgile Professional Agile Team Facilitator (ICP-ATF) & Agile Coach (ICP-ACC) • Microsoft Certified Professional (MCP ID:-) • CompTIA A+ (COMP-) • Cisco Certified Network Associate CCNA (CSCO-) • Certified Information Security Manager CISM -) VOCATIONAL CERTIFICATION • Certificate IV in Training and Assessment (TAE40122), Phoenix Academy, WA, June 2024 • Certificate IV in Work Health and Safety, Pinnacle Safety and Training, WA, November 2024 • Graduate Certificate in Career development Practice, Skills Strategies Int, WA, Feb 2025 REFERENCES Available on request