María Antonieta Bogantes Villalobos
Professional Profile
Experienced Business Administrator with
over 5 years of expertise in restructuring
administrative and operational processes.
Highly adaptable to change and driven by
achieving results, I consistently seek
professional and personal improvement.
I bring a results-oriented mindset,
adaptability, and a commitment to
continuous improvement to contribute to
the success of procurement goals and the
organization.
Education
Licentiate in Business Administration
Bachelor's
Degree
in
Business
Administration
-Universidad de Costa Rica
Regional Administrative Head – Gestionadora de Créditos de SJ, S.A.
January 2023 – June 2023
Responsible for controlling technical and administrative activities, procurement, services, material
and financial resources assigned to me, with the aim of planning, coordinating, satisfying and
maximizing the resources of each branch of Gestionadora de Créditos outside of Costa Rica.
Achievements:
Reduced supply costs by searching for new suppliers.
Reorganized the security service for greater order and control of activities within the company.
Achieved greater control of supply consumption in Costa Rica and the other countries under my
responsibility, with indicators worked on with the financial department.
Implemented the use of the purchasing system at a regional level, achieving greater order and
tracking of requested purchases.
Improved inventory control and supply purchases, reducing expenses.
Operations Coordinator – Autobuses Barrantes Araya, S.A. (ABA)
Languages
January 2021 - January 2022
Native Spanish
Advanced English
Basic German
Skills
Restructuring
administrative
operational processes
Resilience
Results-oriented mindset
Procurement optimization
Efficiency improvement
Collaboration and teamwork
Work Experience
and
Other
-Professional Certificate in Leadership
and Management
UCD Professional Academy, 2022
-Course and Professional Certificate in
Scrum Master SMPC ™
Ulacit, CertiPorf, 2022
-Yellow Belt Six Sigma Course
Universidad Hispanoamericana, 2023
-Microsoft Office
Responsible for the operation of the paid passenger transportation service, the reorganization of
roles and service schedules of operations personnel, and the fulfillment of the company's goals for
reducing operating expenses.
Achievements:
Reorganized schedules and roles according to user demand, analyzing data from reports
generated by the IT department.
Coordinated the implementation of an automated scheduling program, achieving a reduction in
times and processes.
Responsible for generating weekly payroll
Analyzed reports generated by the system weekly, locating points of improvement for the
reduction of time and costs in daily operations.
Organized and reviewed tasks by priority to achieve a restructuring of the operational part.
General Coordinator – Transportes Filemón Villalobos e Hijos, S.A. (TFV)
January 2017 - April 2020
Responsible for general administration, overseeing the departments of human resources, user
service control, statistical control, purchases, payments, and operations.
Achievements:
Generated reports with a new BEA system tool for daily data control and analysis.
Implemented controls in revenue collection, identifying bad practices of employees, resulting in
a 20% increase in revenue.
Responsible for generating weekly payroll and processing payments .
Reorganized the accounts payable area and reduced payment time from 90 days to 60 days for
suppliers.
