Maria Annsherina Paliza

Maria Paliza CUSTOMER SERVICE SUPPORT I VIRTUAL ASSISTANT PROFILE SUMMARY Maria is a loving and responsible wife whose main goal is to earn WORK EXPERIENCE Xerox Business Services Customer Service Representative September 2015-February 2017 and provide additional income to the family using her skills in virtual assistance, customer service and working to ensure patients health care benefits and eligibility contacting a patients insurance company to verify coverage levels communications. She brings in an optimistic and headstrong personality to her work and any tasks given to her, and has “cando” attitude whenever given multiple or tedious tasks. She’s also well-acquainted with using all Microsoft office, google St. Luke's Medical Center Radiology Department Intern May 2017-September 2017 focusing on patients safety responsible for transporting the patient(s) to and from the department completing all necessary documentation, and once the patient is in the department may position and prepare equipment for his/her x-ray products, and is very open to using customer service and admin tools preferred by clients as well. LET'S WORK TOGETHER! Email:-Skype: ansherinapaliza Linkedin: bit.ly/marianshe Instagram: bit.ly/marianshe8 Facebook: bit.ly/marianshe88 Canva: canva.com/ansherinapaliza ONLINE ENGLISH TEACHER BIBO GLOBAL OPPORTUNITY November 2016- December 2016 teaching English language to Japanese people REAL ESTATE VIRTUAL ASSISTANT KABABAYANPLACE June 2018-November 2018 putting information into the MLS taking care of the paperwork and the contract-to-close duties TELEMARKETER BEST INSURANCE CONTRACTS INC September 2018-November 2018 calling prospective customers to apply for a medical insurance Virtual Assistant Skills Flexible Administrative Skills Data Entry Internet Research Expertise in Google products, Microsoft offices and other Virtual Assistant software tools Customer Service Skills Education Bachelor of Science in Radiologic Technology Family Clinic Inc. Colleges Certification of Training Clear Phone,Email and Live Chat Communication Situation Evaluation and Attentiveness Empathy Ability Persuasion Skills Time Management and Flexibility Closing Ability Apps and Tools Microsoft and Google Email and Chat Software Tools Character Reference Canva Maria Korina Bertulfo Communication (Skype,Slack,etc.) CEO and Founder, Filipina Homebased Moms- DISC Personality - Compliance 5% Steadiness 16% Dominance 47% Influence 32%