Maria Ann Erika Dy
Professional Summary
Highly competent and reliable concierge with great work ethic and
guest satisfaction record. Skilled at managing interactions with diverse
personality types with complete professionalism and courtesy. Able to
function well as an independent worker or in a team with staff and
management.
Get in touch!
Landline:
-
Mobile:
-
Email:-
Work Experience
Cabin Crew
Cebu Pacific Air | August 2019 - March 2020
-Greeting passengers in boarding and exiting the plane.
-Assisting passengers in their respected seats.
-Providing special assistance to elders and people with disabilities.
-Administering first aids.
-Demonstrating and checking of emergency equipment and safety procedures.
-Serving meals, refreshment and in-flight entertainment.
Address:
Block 37 Lot 75/77 Marigold Street,
Camella Homes, Upper Balulang,
Cagayan de Oro City, Misamis Oriental,
9000, Philippines
Academic History
LEJIT Online Virtual Assistance Academy
Certificate of Completion | General Virtual Assistant Course
Liceo de Cagayan University
Bachelor of Science in Hotel, Restaurant, Institute Management
-Finished the degree with the City College Scholarship Program.
-Part of the CBA Women's Football Team.
-Vice President in Non-Academics for Tourism Circle in Hotel and Restaurant
Management Students (TCHARMS).
Rosevale School
Highschool Graduate
-Ranked top 8 with an average score of 92.
Rosevale School
Elementary Graduate
Specializations
Professional
Training/Seminars
-Email Marketing and Management
-Social Media Management and
Marketing
-Basic Graphic Design using Canva
-WordPress Management
-Mailchimp
-eCommerce Management
-Facebook Management
-Hotel Koresco
2- Day Industry Immersion Program
-Boy Zugba
Food Server Volunteer
-Belmont Hotel & Resorts
Front Office and Food & Beverages
Seminar Program
-Uptown Condotel
On the Job Training (Housekeeping
Department)
