I worked as an Operations Analyst in a local bank in the Philippines for over 10 years, where I gained extensive experience in middle office operations and administrative support. Recently, I decided to shift my career toward freelancing and remote opportunities to explore new challenges and grow professionally in a more flexible work environment.
Proficient in regulatory compliance and operational support within the banking sector. With a proven track record of improving customer service delivery by verifying data and documents for accuracy and compliance.
Aside from my long-term experience as an operations analyst, I have also worked in freelance jobs as a graphic designer wherein I was assigned to create content designs. Since I’ve worked closely with different teams, it has helped me develop strong communication and coordination skills, which I believe are key in a role that may involve collaborating with marketing, design, and product teams.