Maria Andrea Bautista Panlilio

MARIA ANDREA BAUTISTA 537-3 Door E GSIS Road Guitnang Bayan II, San Mateo, Rizal, Philippines, 1850 - --Skype: sbautista0601 “Positive, persevering worker who always aims to achieve the best and provide quality service.” HIGHLIGHTS OF QUALIFICATIONS ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Experienced in handling Operations and have done Project Management for a Digital Web Agency catering clients in Web Development, UI UX and Web Design Understands how to come up with ARV, Rehab Estimate and Offer Amount for REIs SkillShare training on various topics concerning Social Media Management Was able to pass the Philippines Licensure Examination for Teachers Board last 2013 Was able to get a 6.5 band score for the International English Language Testing System (IELTS) last May 19, 2016 Was able to pass the Philippine Civil Service Examinations last October 2015 Was able to pass and receive a National Certificate in Animation which was awarded by Technical Education and Skills Development Authority 10+ years of experience working as a home-based virtual / administrative assistant for various kinds of businesses 6 years of experience working as a full time educator (4 years in the intermediate level and 2 year for junior high school) Solid background in graphic designs using Adobe Photoshop and Canva, animation using Adobe Flash Able to train people in various fields such as Basic Computer Literacy, English Proficiency and Customer Service, Email Management Proficient in MS Office, Google Applications, Microsoft Online, different social media applications and platforms Able to use different CRMs (HubSpot, Vinsolutions, Blitz, Follow Up Boss, ZohoCRM, etc) Intermediate knowledge on Wordpress (admin page maintenance, uploading of posts) and Squarespace (website creation) Experience in Real Estate Back Office, transactions handler, skip tracer, lead manager, etc. SKILLS AND EXPERIENCE Organizing and Scheduling ● Utilizes different applications may it be via phone / computer to organize schedules ● Manages to prioritize tasks to avoid not meeting of deadlines ● Able to organize the database according to what and how the office needs it to be organized Management ● Project Manager turned Operations Manager for a Digital Web Agency based in Atlanta, Georgia ● Lead Manager for an REI based in Berea, OH - keeps an eye on the new leads received via 2 paid websites verifies via MLS and updates lead info in Follow - up Boss (CRM) ● Managed a BDC Email Team for car dealerships in the US ● Managed a group of 8 Customer Service Personnel for an online e-learning company ● Supervised trainings for different age groups which dealt with various topics ● Verifies correct entries for database via double checking and cross checking of documents ● Reported project progress to past clients and administration EMPLOYMENT HISTORY Position & Company From To Operations Manager (Freelance / Direct Hire) Brogrammers Agency - Atlanta, GA July 2022 Present Project Manager (Freelance / Direct Hire) Brogrammers Agency - Atlanta, GA Feb 2022 July 2022 Senior Virtual Assistant Volenday Inc. Makati City Nov 2021 Sept 2022 BD Manager and Secret Shopper Webinar Inc. / RevDojo Nov 2019 Present Junior High School ICT / Computer Teacher St. Scholastica’s Academy Marikina, Philippines 2017 2019 Virtual Assistant / Entertainment Assistant (New Zealand Client – Find a Band / Empire Agency) 2016 Present 2015 2017 Grade School and Junior High School Teacher Virgen Del Pilar School, Philippines 2013 2015 Freelance Online Worker GVA, Call / SMS / Email QA, Wordpress Admin, SEO Assistant, Real Estate VA, Email Team Manager 2010 Present Administrative Assistant to the Manager FabriQuick Laundry Shop, Philippines 2009 2018 From To Oct 2022 Mar 2023 2020 Present Training for the National Certificate in Animation Global Career Access Training Institute, Philippines 2017 2017 Certificate in Professional Teaching Miriam College, Philippines 2010 2013 B.Sc. Degree in Business Administration Major in Banking and Finance Philippines School of Business Administration, Philippines 2004 2008 Grade School Teacher / Office Ancillary Worker / Learning Resource Manager Department of Education – Manggahan Elementary School, Philippines EDUCATION HISTORY Training / Course & Institute User Experience Course KodeGo, Philippines Master of Education Major in Educational Management (Complete academic requirements - Thesis Writing) Marikina Polytechnic College, Philippines