MARIA ANALIZA SANTANA C. SANTANA
Executive Virtual Assistant | Strategic Administrative Partner
Quezon City, Philippines
PROFESSIONAL SUMMARY Results-driven Executive Virtual Assistant with 9+ years of experience
delivering high-level administrative support to C-suite executives and international businesses. Proven
expertise in streamlining operations, managing complex calendars, and coordinating strategic initiatives
using advanced technology platforms to optimize workflows. Known for proactive problem-solving and
managing multiple priorities in fast-paced, global remote environments.
CORE COMPETENCIES
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Executive Support: Calendar & Travel Management, C-Suite Liaison, Meeting Facilitation &
Documentation.
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Operations: Process Optimization, SOP Development, Project Management & Coordination.
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Technical Proficiency: CRM & Database Administration (HubSpot, Salesforce), Advanced
Research & Analysis.
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Financial & Marketing: Financial Reporting, Invoicing (Xero), Social Media Strategy, and Digital
Marketing.
PROFESSIONAL EXPERIENCE
Chiropractor Virtual Assistant | KMC Solutions | Feb 2025 – Aug 2025 (Project-Based)
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Developed comprehensive SOPs and training materials to streamline onboarding and ensure
operational consistency.
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Managed multi-platform social media strategies to enhance brand visibility and engagement.
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Conducted market research and competitive analysis to support business development.
Executive Administrative Assistant | AmpedHq | May 2024 – Oct 2024 (Seasonal Contract)
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Managed high-level customer communications and generated performance reports for executive
decision-making.
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Administered financial documentation, including client quotes, invoices, and payment tracking.
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Streamlined communication workflows to improve response times and stakeholder satisfaction.
Virtual Assistant | Kloned | Jan 2024 – June 2024 (Part-time Project)
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Executed strategic market research for international business expansion in New York and Portugal.
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Maintained and optimized client database systems to ensure 100% data accuracy.
Client Virtual Assistant | Accelerate Agency | Aug 2022 – Jan 2024
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Managed link-building databases for SEO optimization and conducted regular database audits for
data integrity.
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Prepared executive meeting agendas and detailed weekly progress reports.
Admin Assistant / VA | Upwork | Oct 2021 – March 2022 (Freelance Contracts)
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Provided specialized support for diverse clients, including HR database encoding and product
story creation for marketing initiatives.
Virtual Assistant/Executive Assistant | Multiplymii | March 2021 – Aug 2021 (Client-Specific Contract)
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Provided direct support to the CEO, including strategic communications and cross-functional
project coordination.
Administration Officer | Enablesme Inc. | Feb 2020 – Feb 2021
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Coordinated patient scheduling, appointment confirmations, and social media presence for
medical practice.
Earlier Career Stability (2015 – 2019)
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Administrative & Customer Success Roles | Hammerjack, Emapta, and MicroSourcing
Philippines
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Demonstrated long-term commitment and growth within professional BPO and outsourcing
environments.
EDUCATION
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Post Graduate Studies (College of Medicine) | Our Lady of Fatima University
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Bachelor of Science in Biology | St. Paul College, Quezon City