Maria Amor A. Fernandez
Blk 2, Lot 8 San Jose Village, Banilad Dumaguete City 6200
Email: -Telephone: -
Mobile: -
Objective
To be able to share my knowledge and expertise in whatever position that suits my qualification and to make significant contributions in achieving the company’s goals.
Work Experiences
Position: Virtual Assistant ( home-based)
Company: Amazon Store
Duration:August 2017 – present
Description:- Process orders and refunds
-Maintains store ratings (good customer satisfaction)
-Order tracking and processing
-A-Z claims
Position: Virtual Assistant ( home-based)
Company: MRP Australia
Duration:July 2017 – December 2017
Description:- Assistant to the Managing Director of the company
-Responsible for monthly, quarterly and yearly sales reports
-Monitor trip tickets on a daily basis
-Create layout of locations for pest services
-Create board reports
-Research
Position: HR Manager (home-based)
Company: Outbounders.com
Duration:July 2012 – August 2017
Description:- Supervisor for Marketing Campaign
- Monitor and Manage website development
- Send direct report to CEO for marketing projects
- Source job sites and advertise vacancies
- Email management
- Recruit applicants and work on a given quota
- Create HR Processes and Improve company policy and procedure
- Ensure that sourcing strategies are working
Position:Guest Lecturer (part time)
Company:Foundation University, Dumaguete City
Duration:June 2012 – June 2013
Description:- Teach Tourism and HRM students
Position: Executive/HR Admin Assistant
Company:Teletech Delivery Center, Dumaguete
Duration:May 2007 – September 2011
Description:- Perform administrative tasks for the site
-Manage clients’ travel documents, accommodation, and transportation
-Coordinate with local vendors for the site’s needs
- POC of the site for morning shift
-Assist recruitment and HCD concerns
-Organize events and outreach programs
Position:Front Office Staff
Company:Check Inn Pension, Bacolod & Dumaguete City
Duration:November 2006 - May 2007
Description:- Front desk for Bacolod branch
-Pioneer Front desk staff for Dumaguete branch
Position:QAS/Trainer
Company: Spi Tecnologies, Dumaguete City
Duration:September 2005 - September 2006
Description:-Train newbies in terms of proof reading
-Do quality check on articles before publishing
-Supervise new projects launched
Educational Background
Tertiary: Negros Oriental State University
Bachelor of Science in Tourism Management, Batch 2005
Achievements: President for Travel Society, Ms NORSU 2003
Secondary: St. Louis School – Don Bosco
Calindagan, Dunaguete City, Batch 2001
Primary: Catherina Cittadini St. Loius School
Calindagan, Dumaguete City, Batch 1997
Special Skills
Organizing and hosting events and tours
Conducting ESL training
Knowledge in sourcing, online marketing, and ad posts
Computer savvy (MS Office, Photoshop basics, online research, etc)
Can manage large number of people
Personal Information
Age: 33 years old
Birth date: 03 July 1984
Birth Place: Camotes Is., Cebu
Height: 5 ft. 5 inches
Weight:57 kilograms
Religion:Roman Catholic
Civil Status: Married
Languages Spoken : English, Tagalog, Bisaya
References
Ms. Chloe Franken
Manager, StudentsOnly, Phils.
Email:-Telephone #: -
Ms. Sheila Omaguing
Admin Specialist, Teletech Delivery Center
Email:-Telephone #: -
Mr. Jason Taparra
HR Specialist
Email:-
