María Alejandra Vado Chamorro

I bring two years of proven expertise in managing call center operations. As a skilled Team Manager, I excelled in call monitoring, performance auditing, and goal tracking, ensuring adherence to company policies and elevating team efficiency. I possess a meticulous approach in evaluating calls, providing constructive feedback, and maintaining detailed records. Trained in sales techniques, I enhance service quality and customer satisfaction. My proactive management style, combined with goal-driven strategies, has consistently achieved exceptional results. I am enthusiastic about contributing my skills and ensuring team success.