Maria Alejandra Ramirez Serrano
Birth Date:-
Nationality: Argentina
Address: Nother 286, Adrogue, Buenos Aires
:-
:-
Professional experience
March 2022To the present
Company:
Position:
Pall Corporation
Customer Service Representative
Customer Service Representative for the South of LATAM: both distributors and direct
customers.
Issuance and control of export documentation (Packing List and Invoice. And AWB in case
the shipment is through courier)
Direct communication with different forwarders and customs agents.
Daily monitoring of open orders pending shipment and corresponding communication
with distributors and direct customers about delivery delays, stock availability, production
times.
Direct communication with the manufacturing plants, negotiation with the necessary
people in charge of production planning.
Daily preparation of KPIs for the sector to evaluate the efficiency of the team as a whole.
Daily/weekly participation with other work teams to improve the performance of the
company as a whole.
Feb 2008March 2022
Company:
Position:
CHEMO – Romikin S.A
Assistant to the Sales Manager & Head of Comex
Agenda management, travel and meeting coordination, report writing, presentation
assembly
International purchases: Search for suppliers (China and India), contact and negotiation
for the purchase of active ingredients for distribution, locally, for the production of
pharmacology in the veterinary area.
Processing of local and international purchase orders, shipment tracking, documentation
(SIMIs, proforma invoices, shipping documentation), collection tracking andcredits.
Participation in international fairs (CPHI Shanghai, Paris, Madrid, Frankfurt, Sao Paulo)
Intermediation: placement of orders, contact with suppliers and customers, management
of documentation and tracking of shipments
Nov 2003One 2008
Company:
Position:
Estudio Beccar Varela
Assistant- Partners & Associates
Management of agenda, coordination of trips and meetings, assembly of presentations
Drafting of reports, court briefs, injunctions and other court matters (mortgages, liens and
executives), fluid contact with clients
Sep 2000Nov 2003
Company:
Position:
Estudio Etchegoyen & P. Etchegoyen
Secretary- Partners
Agenda management, organization of events & trips, dealing with clients
Drafting of reports, offices, court documents, orders.
Independent professional experience
Mar 2017To the present
Virtual Assistant- Independent Professional
Executive, administrative and commercial support to clients (Spanish & English)
Website: Home | A. Ramirez Serrano: Virtual Assistant (aramirezserrano.com)
Academic background
2020
-
Bilingual Secretary/Executive Assistant
IASE- Argentine Institute of Executive Secretaries
Bachiller
Colegio Nacional No 2 José Luis Romero
Languages &information technology
English:
Advanced - First Certificate
Business English (ongoing)
Office Suite:
Advanced
Additional knowledge
2014
Intensive Foreign Trade Course - AIERA (120hs)
