Maria

Maria Carmela Verceles Ebba Baguio City, Philippines 2600 Mobile Number - Skype ID mark.ebba Employment History August to October 2016 Chat Support Provided customer care via Live Chat Inc Gathered relevant information from customers for the sales team Shift – 5 pm to 3 am Pacific Time October 2014 to May 2016 Instructor- College of Respiratory Therapy Pines City Doctors Hospital Taught for professional subjects for the College of RT Relevant skills related to the project- use of Microsoft Office applications such as MS PowerPoint for lectures, MS Excel for grades and MS word for school correspondence 2013 – 2014 Customer Service Representative Convergys Philippines Inc Provided billing and customer care to DirecTV clients 2004 – 2008 Technical Support Representative SITEL Philippines Provided technical support to AT&T customers (DSL and Email) 2000 to 2003 Senior Account Manager Indola Philippines Product manager for corporate and industrial sales 1996 to 1999 Marketing Officer Davenport Campbell Performed marketing, promotion and sales support roles for architectural designs and space planning 1992 to 1995 Customer Service Team Lead The Leather Collection Department supervision In charge of showroom sales Prepared quotations, product presentations, setup sample tracker Monitored competitor prices and designs Coordinated with production team for bulk orders and special product designs Provided support to the marketing department during exhibits Provided administrative support to the Sales Director. Relevant Workshops / Seminars Attended Customer Service Management Time Management Team Building Leadership Skills Enhancement Microsoft Office Skills Training Virtual Assistant Bootcamp (www.wfhr.io) Education Bachelor of Applied Science (B.A.Sc.), Respiratory Therapy | Pines City Colleges 2009 - 2013 Personal Data Date of BirthMarch 12, 1970 Place of BirthBaguio City, Philippines Civil StatusSingle SSS Numberto be provided as needed Phil health Numberto be provided as needed Tax Identification Numberto be provided as needed Email-