Mari Recabo

With over three years of combined experience in high-volume customer service, HR assistance, office administration, and dispatching, I offer a unique skill set focused on maximizing efficiency and client satisfaction. I am dedicated to delivering reliable, high-quality assistance in a flexible, remote environment.

My Core Areas of Expertise:

• HR and Administrative Support: I have practical experience as an HR Assistant, managing crucial administrative procedures such as preparing contracts and work schedules. I am proficient in preparing correspondence, reports, forms, and assisting with meeting agendas and minute-taking. I also have experience performing basic bookkeeping tasks, including preparing invoices and cheque requests.
• Operational & Scheduling Coordination: I leverage my background as a Dispatcher, where I was responsible for supervising, coordinating, and scheduling the activities of transport workers. I am skilled in establishing work methods, monitoring schedules, and preparing essential operational documents like work reports and manifests.
• High-Volume Client Communication & Organization: I excel at managing high-volume communication, demonstrated by my ability to respond to an average of 50 client inquiries per day while maintaining a 95% satisfaction rate. I handle telephone, in-person, and electronic enquiries (including email and social media). My expertise includes essential VA tasks like Email/Calendar Management, Data Entry, and Online File Organization.
• Technical Proficiency: I am comfortable using Microsoft 365, digital tools, and cloud platforms to streamline daily operations and am a Quick Tech Adaptor.

What you can expect from me: Organized, self-motivated support that resolves problems efficiently. I am capable of managing multiple tasks while maintaining accuracy and confidentiality. I am seeking a part-time freelance position where I can apply my skills to support your business's day-to-day needs remotely.

Let me handle your administrative burdens so you can focus on growing your business.