Margret Mathen Eapen

M A R G R E T M AT H E N E A P E N Modayil (H), Puzhayoram Residence, Achankavala, Madakathanam p.o, Ernbakulam District, Kerala-|-| 23/06/1999 OBJECTIVE An HR professional with good communication skill, ability to listen, eager to learn and flexible to the environment, with strong decision-making skills and team management skill. I am looking forward to work with an organization that offers a good working climate, which helps to learn and excel my career while upholding the organizational rules and policies in an effective and efficient manner with special reference to the society. EXPERIENCE 1. Visa Counsellor June 2024 – November 2024 Visa Roots (An Envertiz Subsidiary) Clearing Visa queries, Documentation, Handling clients, UK Visa process, team Management, managing complex data, managing the internal communications, email etiquette. 2 . US HR Associate Oct 2023 – June 2024 JTSi Technologies India Pvt Ltd Preparing Contracts and extensions, HR Document drafting, Maintaining contract database and management systems, ensuring timely distribution of contracts and agreements, assist with other team members. (Software/Applications Used: Outlook, Microsoft office, DocuSign, Powepoint, Sharepoint, Officegaps) 3 . Compliance Executive (Part-time) Xpress Health, Kochi Sep 2023 – May 2024 CV Screening, Recruitment, Interviewing, Collection and verification od documents of the staff, Verifying and updating the certificates of employees from time to time, drafting HR letters, contacting the Irish Vetting Bureau for employee verification known as Vetting, retaining employees, team management, coordination of departments, mediating between top management and employees, conflict resolution, confidential data management. (Software/Applications Used : Zoho desktop, Zoho Cliq) 4. HR Assistant July 2022 – Jan 2023 Amazon Development Centre, Hyderabad Managing the leave and accommodation of the US employees, Document collection and verification, ERC Team coordination, employee grievance handling, resolution, employee satisfaction, employee retention, On voice and chat process. (Software/Applications Used: Salesforce, Dali, Chime, Outlook, Mytime off) INTERNSHIPS HR Intern May 2022 – July 2022 Brahmins India PVT Ltd, Thodupuzha, Kerala Completed Internship for 2 Months with special reference to Employee retention strategies. HR Intern Malankara Plantations Pvt Ltd, Thodupuzha, Kerala Dec 2019- Jan 2020 Completed internship for a month with special reference to Labor Absenteeism EDUCATION • • • • Masters in Human Resource Management – Nirmala College, Kerala -) – 89% Bachelors in Business Administration- Al- Azhar College, Thodupuzha, Kerala -% Plus Two- St. Mary’s Higher Secondary School, Arakulam, -)- 76% SSLC (10TH) – Shanthal Jyothi public School, Muttom -)- 70% CERTIFICATIONS • • • • • Fundamentals of Digital Marketing- Google Managing Project risks and Change – University of California Foundation: Data, Data, Everywhere- Google Introduction to Microsoft Excel- Coursera Explore HR Job Simulation- GE Aerospace (Forage) PUBLICATIONS • Published a paper on the topic A study different types of loan schemes in new generation Bank with special reference to ESAF, Bank of Baroda, Catholic Syrian Bank in International Journal of Management Technology and Engineering Vol.8 VI, June 2019, ISSN:- SKILLS • Customer Relations • Strong work ethic • Integrity • Microsoft Office • Communication Skills • Team Player • Itellectual • Leadership • Result- Oriented • Coordination • Willingness to Learn and go beyond • Delivering result with high Standard • • • • • Proactive Consistent Grievance Handling Consistent Presentation Skills • • • • • Flexible Organized Negotiation Skill Act as per situation Decision making skills REFERENCES Available upon Request DECLARATION I hereby declare that all the information furnished above is true and correct to the best of my knowledge and belief. Margret Mathen Eapen