My career has led me to specialize increasingly in assistance and managerial level for customer service support. This also increased my confidence in speaking the foreign language as BPO’s exposed me to foreign customers and Clients. My career helped me stretched my patience through assistance and dealings with either customer's frustration on the company or the service itself.I have a 3-year background as an Escalation Officer on PayPal North America 2-year as a Team Supervisor for Conversion Hub Singapore.