Margery Lorraine Sisracon Lanuza

FREELANCER MARGERY LORRAINE S. LANUZA I am a licensed professional, a certified virtual assistant, and an aspiring content creator who seeks career opportunities as a freelancer. I have years of experience working in the Education and in Customer Service. I am a strategic thinker and a problem-solver. I also have strong organizational, decision-making, and research skills with impeccable multi-tasking abilities. I can also work independently and is eager to learn new skills and knowledge. - - General Trias, Cavite EXPERIENCE FREELANCE CONTENT CREATOR | 2022-PRESENT Manage my own Tiktok, Facebook and Youtube accounts. Create contents and market products on my social media platforms Edit videos and create graphic designs for my content. KANGGAHAN ELEMENTARY SCHOOL | DEPARTMENT OF EDUCATION- CAVITE PROVINCE | SEPT. 2018- JUNE 2022 ELEMENTARY TEACHER Manage and spearheaded several school organizations and activities that contributed to the positive image of the institution. Ensured the delivery of quality learning through thorough planning, online research and in-depth monitoring of the learning process and academic progress of the students. Create graphic designs using Canva and edited videos that were used by the school in various events, activities, and in the delivery of learning. Performed several leadership roles such as being a School Paper Adviser and a Research Coordinator. Recognized as an Outstanding Multimedia/ Artist Teacher and as a 5th Placer in the Division School Paper Adviser in Journalism. THE INTERNATIONAL SCHOOL FOR CHILDREN | MAY 2016- MAY 2018 JUNIOR AND SENIOR HIGH SCHOOL TEACHER Exhibit great written and verbal communication skills in facilitating quality learning inside the classroom. Thorough planning of lessons and visual aids to be presented based on the curriculum through the use of online research. Proper time management in managing the class activities and discussions while performing some administrative tasks such as documentation, data entry and report making using MS Office and Google Suite. Create graphic designs using Canva that are essential in delivering quality learning to students. EXPERT GLOBAL SOLUTIONS | JUNE 2012-DECEMBER 2015 CUSTOMER SERVICE REPRESENTATIVE Provide solutions and answers to the health insurance concerns and inquiries of medical professionals in the United States. Properly document the concerns of the customers to the call log sheet. Exhibit multitasking skills in navigating the software needed for every call. Maintain quality customer service to the clients. Maintain the confidentiality and professionalism in handling the account details of the insured members. EDUCATION DE LA SALLE UNIVERSITY- DASMARIÑAS |- BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAJOR IN BUSINESS AND OPERATIONS MANAGEMENT SKILLS Calendar Management Email Management Customer Service Online Research Basic Content Creation Basic Social Media Management Video Editing Graphic Design: Canva Video Editing: Capcut. Filmora Photo Editing: Photoshop Data Entry Wordpress Management Blog Writing Basic SEO Basic Proofreading PROFICIENCY IN TOOLS Zoom Google Meet Google Mail Google Calendar Google Workspace Office 365 Notion Capcut, Filmora Adobe Photoshop Wordpress Quickbooks online Loom Telegram Whatsapp Asana Trello Otter.ai AWARDS & LICENSE AWARDS Awarded as a 5th Placer in News Writing (English Category) in JOURNKNOW: Division Training/ Contest Awarded as an outstanding Multimedia/Artist Teacher in Gawad Kinang PROFESSIONAL LICENSE Licensed Professional Teacher , 2017