Margelou Cunanan

MARGELOU CUNANAN ABOUT ME CONTACT- marge.cunanan0212@gmail. com Sitio Gumamela I Sta Cruz Antipolo Rizal Philippines TOOLS • AVAYA • GOOGLE SUITE • MICROSOFT TEAMS • CANVA • SALESFORCE • MICROSOFT WORD • CRM SOFTWARES • TRELLO HEALTH CARE SPECIALIST SKILLS • Phone call • Medical Billing • Claims Processing • Insurance Verification • HIPAA trained • Updating EMR SKILLS Project Management Public Relations I’m highly organized and detailed oriented and I’m also very adaptable. I love helping others stay on top of their work and I enjoy organizing schedules and creating smooth workflows. I’m always eager to learn new tools and strategies. If you’re looking for someone who is proactive and eager to learn. Let’s connect! I’d love to be part of your team. WORK EXPERIENCE TALENT ACQUISITION SPECIALIST FARMERS INSURANCE INC JANUARY 2024 - JULY 2025 Techmahindra October 2021 -January 2024 Tier 3 Case Manager Technical Support Assisting Engineers to troubleshoot internet Creating Ticket for new routers & Engineering Visit booking Computing amount of Compensation. and managing Escalation customers Updating and check Engineer works via Crm ROTECH DME PROVIDER SPECIALIST Updating patients information in EMR Inbound/ Outbound for Patients , Doctors & Nurse practioners for follow ups Helping patients to process their payment online Verifying Insurance Policy Check the correct medical equipment for the patient January 20 2019- October 17 2020 RESULT CX SAVES COLLECTION REPRESENTATIVE Develop and maintain strong relationships with partners, agencies, and vendors to support marketing initiatives. Monitor and maintain brand consistency across all marketing channels and materials. REFERENCE Teamwork Time Management Raymond Bonggaling Angelica Donato Leadership Conifer Associate Manager TELEPERFORMANCE CSR Phone:- Phone: Effective Communication Critical Thinking -