Margaux Mathonnat
Marketing, Spanish, English, French
- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Age:
- 35 years old
- Location:
- Lyon, rhone alpes, France
- Experience:
- 5 years
Other
About
I worked as a Brand & Customer Experience specialist for Lexus, at the European headquarter based in Brussels, Belgium.
I was responsible to define, roll-out and measure the customer experience & branding strategy across the European sales and after-sales dealerships: define personas, map customer journey, set-up internal & external measurement and ensure all the stakeholders are on-board toward a more customer-centric approach of the business.
In addition to English, I speak Spanish and French.
Please find attached my CV, as well as LinkedIn profile: http://www.linkedin.com/in/margauxmathonnat
Skills
