
I am a highly organized and detail-oriented professional with over 5 years of experience in managing administrative tasks, customer relations, and team coordination. Proven ability to handle multiple responsibilities efficiently, with a strong focus on delivering exceptional support and improving operational processes which include:
· Leadership & Sales Management: Maintained 100% sales target by overseeing daily operations using peak management methods, ensuring readiness of manpower, materials, methods, and machinery.
· Food Safety & Risk Assessment: Implemented measures on food safety and workplace risk assessment and analysis, guaranteeing adherence to governmental regulations regarding permits and licenses.
· Administrative Duties: Purchasing Manager with cost efficiency, invoice processing, and account reconciliation.
· Financial Analysis: Conducted P&L analysis through a thorough review of financial records, including bank reconciliation, cash flow statements, and procurement documentation to identify areas for cost reduction and profitability improvement.
· Budget Planning: Maintained food and paper costs at 40% through proper budget planning and analysis.
Tool Proficiency:
· Communication Tools: Microsoft Teams, Google Meet, Outlook, Gmail
· Scheduling & Calendar Management: Google Calendar, Microsoft Outlook Calendar
· Document Storage: Google Drive, OneDrive, Dropbox
· CRM: Guest Management System
· Social Media Management: Hootsuite, Canva, Buzzsumo
· Office Applications: Microsoft Office 365 (Word, Excel, Access, PowerPoint), Google Workspace and Spreadsheet