I have been working in the freelancing industry as a Virtual Assistant for more than 3 years now. Worked with multiple clients from different locations: USA, UK, Australia, and Canada. I have also performed different roles while working with them which really helped me a lot in learning new ideas, and skills and discovering the things that I thought I am not capable of. And this kind of career has given me so much love because of the experiences and the people that I have worked with.
For your reference, here is the list of my know-how and pieces of work I have learned, and I could share with everyone;
• Social Media Management / Marketing
• Inbound & Outbound for Customer Service
• Email Management / Marketing
• Inbound & Outbound for Real Estate
• Appointment Setting
• Content Creation
• Data Entry
• Project Management
• Researching
• Recruitment
• Lead Generation
• Telemarketing / Sales
• Web Design & Development
And here is the list of the tools I’ve used and am familiar with;
• Google Workspace
• Microsoft Tools
• OneDrive Workspace
• CRMs (Salesforce, Go High Level, Pipeline Platform, Zoho, Odoo)
• Dialers (Ring Central, Call tools, Zoiper, Vonage, Xencall, Podio, Mojo)
• Communication Apps (Skype, Slack, WhatsApp, Zoom, Google Chat, Microsoft Team)
• Project Managements (Asana, monday.com, Trello, QuickBooks, Zoho Projects)
• Website Development (Mailchimp, GoDaddy, Wix, Squarespace)
• Skip Tracing (Spokeo)