Margarette Mangaoang

MARGARETTE MANGAOANG La Union, Philippines · --| Linkedin | Facebook Administrative Officer|Administrative Assistant|Unit Manager |Assistant Sales & Marketing Manager I’m really good at leading people in an organization. In fact, people call me “Senadora” in the company. I live for finding negotiation and decision-making among people and organizations and then making the introductions that bring relationship building. I also excel at leading people in a way where integrity, decisiveness, trust, and camaraderie are established. I love what I do. I’m extremely motivated and a great manager of time, I learn swiftly and I have a strong organizational skills. EXPERIENCE MINES AND GEOSCIENCES BUREAU, LA UNION, PHILS., 2015-PRESENT A government institution promoting sustainable mineral resources development, aware of its contribution to national economic growth and countryside community development. ADMINISTRATIVE OFFICER ● ● ● ● ● • Influential and transformative administrative officer with 7 years of experience managing all correspondence from key stakeholders, LGUs, mining permittees, and solicitors, alongside acting as the key contact person for senior management and rank and file personnel. I also escalated queries and responded to online requests. A “best of both worlds” officer with deep expertise in managing the internal database (Data Action Tracking System), updating key data pertaining to ISO Processes, Freedom of Information Manual, and Property Management Reports, thus achieving the Performance-Based Bonus Certification and ISO Certification. Surpassed correspondence targets on a monthly basis by 70% (exceeding the set target of 1000 when handling 1400+ requests) thus qualifying for the Performance Based Bonus Incentive. Supervised and trained 4 administrative assistants Updates Quality, Environmental, Health, and Safety (QEHS) Records Matrix per department with all the identified records necessary for the effective implementation of the EHSMS. Submits reports on a monthly, quarterly, and annual basis. SUN LIFE FINANCIAL, PHILIPPINES, LA UNION, PHILS- Sun Life in the Philippines offers a diverse range of insurance, wealth, and asset management solutions to help every Filipino in their journey toward a brighter life. UNIT MANAGER With 2 years of experience in Managing, developing, coaching, controlling, leading, and motivating the sales force to develop their skill to ensure a high professional standard in achieving Sales Targets. Ensure targets are delivered through people management, performance review, rewards, and recognition. ● ● ● ● ● ● Building a team of Financial Advisors and Consultants for Life and Health Insurance Selling Team Management, Training, and Development, Leads Generation Recruited and Managed 12 Insurance Advisors at different locations 80% target completed of goal sheet Conducts weekly meetings with the team Achieved Sales Target set for the quarter MINES AND GEOSCIENCES BUREAU, LA UNION, PHILS. A government institution promoting sustainable mineral resources development, aware of its contribution to national economic growth and countryside community development. ADMINISTRATIVE ASSISTANT With 15 years of experience documenting, tracking, and monitoring all related communications and reports within the organization monthly, quarterly, and annually ● ● ● ● Supported the Regional Director and 4 Department Heads. Entered 1000+ documents monthly on our database. Dispatched 100+ mails monthly Operated 4+ different kinds of office equipment. ● Handled 10+ customer inquiries and complaints daily OASIS COUNTRY RESORT AND HOTEL, LA UNION, PHILS Oasis Country Resort is right at the heart of La Union. the gateway to the rich cultural heritage of the Ilocos where verdant mountains meets the sea. Assistant Sales and Marketing Manager With 2 years of experience overseeing sales and business development within the region, with specific responsibility over a lead generation, account management, contract negotiation, and market expansion. MASTER OF SCIENCE IN HUMAN RESOURCE DEVELOPMENT (MS-HRD) Benguet State University, La Trinidad, Benguet, Phils. 2004 BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT Don Mariano Marcos Memorial State University, La Union, Phils. 2 EFFECTIVE WRITTEN COMMUNICATION SKILLS TRAINING (SEPTEMBER 2022) Civil Service Commission VIRTUAL ASSISTANT COURSE (JULY 2022) DTI-PET PROJECT SKILLS ● • • • • • • • • • • • • • • • • • • Team Leadership Client Relations Lead Generations Customer Retention Coaching Sales Management Operating Systems English Administration 3 Procurement Training Purchase Orders Administrative Assistance Direct Sales Data Entry Online Data Entry Online Data Entry File Management Microsoft Products