MARGARETH GARCIA
Virtual Assistant
WORK EXPERIENCES
MY VA STORY
I am a proactive Venezuelan lawyer
LEGAL SUPPORT HELP / VAN LAW FIRM
with 10+ years of experience in public
INTERNSHIP NOV 2022 - DEC 2022
General Virtual Assistant
Reception (call, sms, chat, email support).
Setting up appointments and calendar management.
Email and file management.
Client communication, such as intake of potential clients.
Gathering and organizing intake information and documents.
Drafting and sending templated correspondence such as letter of
representation.
Insurance communication such as opening of claim.
Obtaining case related information and documents such as police
report, policy limits.
Medical provider communication such as request and follow-up
medical records and bills, and balance verification.
Completing case checklist.
With background in Filevine CMS navigation.
And all other general admin tasks that may be assigned (e.g.
research, online purchasing, flight and accommodation booking,
and the like).
relations,
and
conflict
resolution.
Always ready for great service and
learning.
LANGUAGE:
Competent in English,
Native Spanish
COMMUNICATION SKILLS:
English: Intermediate
Spanish: Advanced
WRITING SKILLS :
English: Basic,
Spanish: Advanced
TOOLS & APPLICATIONS BACKGROUND
COMM (Canva. Gmail, Outlook,
Skype, Telegram, WhatsApp Business)
CRM/CMS ( Filevine )
SOFT PHONE ( Zoom, Telegram,
WhatsApp Business)
STORAGE ( GDrive )
OTHER/S ( Microsoft office, Profit,
Google, nitro Pro, Mozilla Firefox and
Tetra)
EDUCATION, CERTIFICATIONS &
AFFILIATIONS
Paralegal Power Breaks - Nov 2022
www.udemy.com
Lawyer, Zulia University (Venezuela) Mar 2008
English Course, Langdons Language
Institute (Trinidad and Tobago) - Jul
2008
International diploma in International
relations (UNESCO) - Nov 2008
CONTACT-live:.cid.a35e3d321cccf7e1
DISTRIBUIDORA MONTE CRISTO
LAWYER AND MARKETING ASSISTANCE JAN 2020 - OCT 2022
Public attendance
Problems resolution
Digital Marketing
Online Research
Reception (call, sms, chat, email support, Instagram).
Email and file management.
Client communication (Instagram and WhatsApp)
CARORA PUBLIC NOTARY
LAWYER JUN 2010 - JUN 2019
Legal documents redaction and analysis
Public attendance/redaction skills
Problems resolution
Gathering and organizing intake information and documents.
Legal Research
Reception (call, sms, chat, email support).
Email and file management.
Client communication, such as intake of potential clients.
FERRE AGRO PALMARITO
SALES AND PUBLIC RELATIONS JAN 2010 - DEC 2010
Public attendance
Sales management
Problems resolutions
Reception (call, sms, chat, email support).
DEPOSITO MONTES DE OCA
SALES AND PUBLIC RELATIONS JAN 2010 - DEC 2018
Public attendance
Problems resolution
Online Research
Reception (call, sms, chat, email support).
Email and file management.
Client communication (WhatsApp)
LABOR PUBLIC OFFICE
LAWYER JUL 2007 - AUG 2007
Legal assistance to workers
Public attendance
Redaction skills
Problem resolution
Email and file management.
Legal Research
