Lady Margaret Dizon Villarin
EJ Blanco Drive Piapi, Dumaguete City-
Personal Information
Age: 33
Sex: Female
Date of Birth: July 13, 1983
Place of Birth: Dumaguete City, Philippines
Skype ID: ladymvillarin
Educational Background:
Elementary EducationSaint Paul University of Dumaguete City-
Secondary EducationSaint Paul University of Dumaguete City-
College EducationSilliman University Bachelor of Business Administration-
Work Experiences:
Medical Insurance biller/coder (Sept 2016 – May 2017)
Review claim creations queue daily
Ensure that unpaid claims are being checked and reviewed weekly
Post payments and make sure to reconcile accounts receivable Aging
Ensure weekly analysis reports and Monthly review are submitted on time
Amazon Customer service (June 2016 – Feb 2017)
Monitor emails and respond within 24 hours
Monitor daily product reviews and handle 1-star rated reviews
Check Feedbacks
Process refunds
Part-time Online ESL tutor (Dec 2013 – present)
Teach Japanese on how to read and speak proper English
Virtual Assistant (Dec 2015 – Sept 2016)
Manage calendar appointments
Monitor emails from patients before office hours
Team Supervisor (Jan 2014 – Sept 2015; Sept 2011 – August 2012; Dec 2007 – April 2009)
Ensure team performance meets company targets
Make reports/performance analysis/Monthly performance reviews
Train new representative for a specific task
Hotel/Travel Consultant
Arrange and book flight/hotel reservations through Sabre system
Traveler correspondence through phone and e-mail
Skills and Qualifications:
Microsoft Office
Sabre Booking System
WRS medical billing system
ASANA performance tracker
Amazon
