Margaret Ngugi

MARGARET NGUGI Kenyan | 3585 Nairobi, Kenya | --| www.linkedin.com/in/njeringugi SUMMARY ● Highly organized and detail-oriented Virtual Assistant with over 5 years of experience in providing comprehensive administrative and technical support to diverse clients. ● Adept at managing schedules, handling communications, and streamlining operations to enhance productivity and efficiency. ● Committed to delivering exceptional service and supporting clients in achieving their business goals. EDUCATION ALX Africa – Nairobi, Kenya Virtual Assistant Program, Certification July 2024 – Ongoing Moi University – Nairobi Campus Diploma, Tourism Management Jan 2017 – Nov 2019 WORK EXPERIENCE Virtual Assistant March 2020 - Present GLEE Events Management – Nairobi, Kenya. ● Provide virtual administrative support to senior executives, including managing schedules, organizing meetings, and coordinating travel arrangements. ● Handle communications, including email management, phone calls, and correspondence, ensuring timely and professional responses. ● Prepare and edit documents, reports, and presentations, maintaining high standards of accuracy and clarity. Office Coordinator August 2016 - July 2018 The Good Earth Group – Nairobi, Kenya. ● Managed day-to-day office operations, including ordering supplies, managing inventory, and ensuring a well-organized workspace. ● Coordinated schedules and appointments for multiple team members, optimizing time management and productivity. ● Handled invoicing, expense reports, and budget tracking, ensuring accuracy and compliance with company policies. VOLUNTEER ACTIVITIES Imani Children's Home December2015 - Present Ensuring young orphaned children are able to get basic needs such as food and clothing by mobilizing in the community for aid Event Coordinator Volunteer March 2016 - Sept 2016 Assisted in promoting events through social media, email campaigns and community outreach SKILLS Email & Calendar Management Transcribing Customer Support Expense Tracking Project Management Attention to Detail INTERESTS Health and Wellness Women Empowerment Graphic Design LANGUAGES Kiswahili - Native English - Expert French - Beginner