Margaret Maina

MARGARET MAINA Virtual Assistant with Data Entry & Analysis, Transcription, content writing, and Nutrition skills. Nairobi, Kenya PROFESSIONAL SUMMARY Resourceful and detail-oriented Virtual Assistant with 4+ years of experience providing exceptional support in administrative tasks, data entry, data analysis, transcription, and content coordination. Proficient in handling large volumes of data with accuracy, conducting data analysis to support business decisions, and creating clean, actionable reports. A certified nutritionist with a strong background in client support, digital tools, CRM platforms, and remote team collaboration. Known for strong organizational skills, fast turnaround, and the ability to manage multiple priorities with professionalism. CORE SKILLS & TOOLS Analytics tools (e.g., Google Analytics, Meta Insights,Tableau, Power bi ) Calendar & Email Management  Appointment Scheduling (Calendly, Google Calendar)  CRM Management (HubSpot, ClickUp, Trello)  Customer Support & Inbox Handling  Report Formatting & Admin Support  High-volume Data Entry  Excel (Advanced: VLOOKUP, Pivot Tables, Charts)  Google Sheets, Airtable  Form Creation & Data Validation  Record Management & Clean-up  Data Cleaning & Processing  Descriptive Statistics  Data Visualization (Excel, Google Sheets, Canva)  Report Writing & Presentation  Basic SQL Knowledge  General, Medical, and Interview Transcription  Editing & Proofreading  SEO Content Writing (Health, Lifestyle)  Google Docs, Grammarly, Hemingway  Microsoft Office (Word, Excel, Outlook)  Google Workspace (Docs, Sheets, Slides)  Notion, Slack, Zoom, Teams Express Scribe, Otter.ai, TypingTest WordPress Social media schedulers (e.g., Buffer, Later, Hootsuite, Metricool, Tailwind, Sprout Social, CoSchedule) Email marketing platforms (e.g., Mailchimp, ConvertKit) PROFESSIONAL EXPERIENCE Virtual Assistant | Freelance Remote | Jan 2021 – Present  Managed scheduling, inboxes, and calendars for business coaches and small business owners  Entered, organized, and cleaned large datasets for surveys, client records, and CRM tools  Prepared client-ready reports and dashboards using Excel and Google Sheets  Handled transcription of Zoom meetings, training calls, and interviews with over 98% accuracy  Delivered administrative support including file management, email responses, and research Data Entry & Analysis Support – NCD Research Project Freelance | Jul 2023 – Dec 2023  Collected and entered health-related data on non-communicable diseases in Kenya  Analyzed patterns using Excel functions (e.g., PivotTables, charts) to identify regional trends  Prepared summary reports and insights for academic and program planning use  Collaborated with research teams to ensure accuracy and consistency of data Administrative & Nutrition Assistant Nairobi, Kenya | Feb 2020 – Dec 2021  Maintained and updated client health records, meal plans, and appointment logs  Compiled and analyzed client nutrition data to track progress and generate insights  Created client education materials and handled transcription of consultation notes  Assisted in virtual consultations and coordinated follow-up care via email EDUCATION & CERTIFICATIONS Bachelor of Science in Nutrition & Dietetics Kenyatta University, Kenya 2021 TEFL Certificate – TeacherRecord.com | 2024 Medical Virtual Assistant Training – ALX Excel for Data Analysis - Udemy SQL & Power bi for Data Analytics – Coursera ADDITIONAL INFORMATION  Languages: English (Fluent), Swahili (Native)  Typing Speed: 75+ WPM  Availability: Full-time | Part-time | Remote  Soft Skills: Time Management, Accuracy, Confidentiality, Communication, Reliability