Margaret Campbell

Margaret Campbell

$5/hr
Customer Support Specialist | CRM Expert | Virtual Assistant
Reply rate:
100.0%
Availability:
Part-time (20 hrs/wk)
Location:
Surulere, Lagos, Nigeria
Experience:
10 years
About

Is your business suffering from poor customer reviews, long response times, or stressed-out employees trying to juggle support on top of everything else? You're not alone — many growing teams struggle to keep up with customer demands, leading to missed opportunities, low satisfaction, and burnout.

That’s where I come in.

I’m Margaret Campbell, a seasoned Customer Service Support Specialist with over 10 years of hands-on experience helping businesses just like yours deliver exceptional service — without the stress.

From handling complex inquiries and calming frustrated customers to streamlining workflows in platforms like Zendesk, HubSpot, and Freshdesk, I make sure your customers feel valued and your team feels supported. As a certified Virtual Assistant, I understand the importance of communication, consistency, and trust — especially in remote environments.

I’ve helped companies:

  • Cut ticket resolution time by 40%
  • Turn negative reviews into loyal client relationships
  • Maintain accurate, organized CRM systems that boost efficiency

My promise? I listen first, act fast, and always represent your brand with professionalism and empathy.

If you’re ready to take customer support off your plate and into the hands of someone who treats your business like their own —

Let’s connect today. I’m ready to help your customers feel heard and your team breathe easier.

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