Marfe Banaiz

I have 8 years of experience in customer support, specifically assisting customers through email, phone, and chat. Along with handling inquiries and concerns, I also process orders, returns, refunds, cancellations, and shipping. I communicate with shipping couriers whenever there are delivery issues, as well as with other companies regarding refund and payment concerns.

Aside from customer support, I also have experience in Dropshipping and e-commerce. My tasks included researching profitable and trending products, processing orders and shipments, handling returns and cancellations, and managing refunds.