I am a psychology graduate of Our Lady of Fatima University, combining a strong educational foundation with extensive work experience spanning nearly 5 years in the call center industry. My roles have encompassed a diverse range, including email support representative, customer service representative (CSR), technical support representative (TSR), and content moderator. Additionally, I have cultivated almost 2 years of valuable experience as a freelance Accounts Receivable and Appointment Setter.
My linguistic abilities extend to proficient reading and speaking in English, complemented by fluency in one other language and a familiarity with several more. Throughout my professional journey, I have consistently garnered commendable performance evaluations and formal recognition from my managers, underscoring my pivotal contributions to my department's success.
I am renowned for my unwavering focus and commitment to surpassing minimum expectations in order to meet and exceed customer needs. In the face of novel challenges, I approach them with unwavering enthusiasm, relishing the opportunity to acquire new knowledge and skills within the workplace.
Currently, I am actively seeking new employment opportunities that offer improved compensation rates commensurate with my skills and experience. My innate flexibility and adeptness at multitasking further enhance my ability to excel in diverse roles.