Maredel Repecio

MAREDEL REPECIO A highly organized and dependable Professional with experience supporting business operations remotely. Skilled in managing a variety of administrative tasks including scheduling, email management, data entry, customer support, and social media coordination. Proficient in utilizing tools such as Microsoft Office, Google- Workspace, and project management software to ensure seamless workflow. Known for - exceptional communication skills, attention to live:.cid.1efa0f8be42c974a detail, and the ability to handle multiple tasks Brgy. Cogon Tuburan Cebu efficiently in fast-paced environments. Eager to contribute my expertise in Education operations and enhancing productivity Bachelor of Science in Information Technology seek to contribute to the organization's success Cebu Technological University streamlining for businesses looking for reliable virtual support. I while building a rewarding and long-term - career. Skills and trainings To achieve these goals, I am committed to English Language Profeciency (2025) General Virtual Assistant Training (2024) Revu Bluebeam (2024 ) Aroflo Academy training (2024) Invoicing (Xero) - (2024) utilizing my background and skills to deliver high-quality organization. results I am that add eager value to to seek the out opportunities for professional development, gain valuableexperience, and broaden my knowledge in the industry. Bycollaborating with team members and embracing innovative solutions, I aim to contribute to the organization's success. Ultimately, I am focused on establishing a strong Technology Quotient (2022) foundation for my career through consistent Total Quality Management (2019) performance and ongoing learning. MAREDEL REPECIO Work Experience Fulltime Work: Virtual Assistant - Admin/Dispatcher (2024 - 2025) Scheduling and Coordinating: They manage the schedules of the home staging team, ensuring that stagers, movers, and designers are in place at the right times for staging appointments. Inventory Management: They often help manage and track the inventory of furniture, decor, and other items used in staging a home, ensuring that everything needed for each job is available and in good condition. Communication: They act as a point of contact between clients (often real estate agents, homeowners, or property managers) and the home staging team. They relay important information, updates, and any special requirements for the staging. Logistics and Transportation: In some cases, they may also be responsible for coordinating the transportation of furniture and decor to and from the property being staged. Virtual Assistant - QUOTING SPECIALIST -) Estimating Costs: Assessing the scope of electrical projects (residential, commercial, or industrial) and providing accurate cost estimates for labor, materials, and equipment. Preparing Quotes: Creating detailed and competitive quotes or bids for clients, ensuring all aspects of the project are covered (including installation, maintenance, and materials). Reviewing Plans and Specifications: Analyzing project documents, including blueprints and technical specifications, to ensure the quote reflects all necessary requirements. Managing Budgets: Helping to ensure that projects remain within budget by carefully tracking costs and making adjustments to the quote if unforeseen issues arise. Ensuring Compliance: Ensuring that the electrical work complies with safety regulations, local building codes, and industry standards. Virtual Assistant - SENIOR SALES SUPPORT -) Preparing Quotes: Generate and issue accurate quotes based on customer requirements, pricing guidelines, and cost structures. Customer Communication: Answer customer inquiries about pricing, terms, and conditions and explain the details of quotes. Mock up design: Ensure the design follows brand guidelines (colors, fonts, logos) and is consistent across all pages or elements Invoice: Creating sales invoice, documenting all the details of a transaction between a seller and a buyer. MAREDEL REPECIO Work Experience Accenture, Phillippines IT Operations Associate (April 2021- August 2023) Assist with the delivery of client IT projects, such as infrastructure upgrades, migrations, and the deployment of new IT solutions. Help with testing, implementation, and the post-launch support of IT systems for client projects. Concentrix Chat support Representative (November 2022- January 2021 Troubleshoot and resolve issues related to Microsoft software (e.g., Microsoft Office, Windows operating system, Microsoft 365) and hardware (e.g., Surface devices). Assist with installation, configuration, updates, and any technical problems customers encounter while using Microsoft products. DYNATA/SSI DATA MARKET RESEARCHER (July 2020 - November 2020 Conduct Surveys: Design, distribute, and manage surveys to collect valuable data from consumers or businesses based on specific research objectives. Manage Data Sources: Work with diverse data sources, including panels of respondents, syndicated data, and other customer data platforms. Ensure Data Accuracy: Verify and validate data to ensure its quality, consistency, and relevance for the research objectives. Results Cx Technical Support Representative (July 2019 - February 2020) Troubleshoot technical issues: Diagnose and resolve issues with Comcast's services, including internet connectivity, TV channel problems, phone service outages, and Xfinity-related products. Provide step-by-step guidance: Walk customers through troubleshooting steps over the phone, via chat, or other communication methods to fix problems. Technical expertise: Offer in-depth knowledge on how Comcast’s services work, including internet speeds, router settings, TV settings, cable boxes, and network configurations.