Marcy Pett

Hi! I’m a Senior Project Manager with 20+ years leading digital marketing and brand campaigns from concept through execution. Proven success managing 100+ website projects, brand identity systems, logo design refreshes, paid media assets, and cross-channel creative production. Adept at leading diverse, high-performing cross-functional teams of designers, developers, and content creators, driving operational excellence and ensuring flawless creative execution. Deep experience with tools such as Slack, Monday, Asana, Jira, Figma, and Google.

• Led 9 direct reports through a high-growth merger, driving cross-functional digital, content, and creative strategies; stabilized high-risk accounts and elevated clients from dissatisfied to strategic partners through proactive planning workshops.
• Facilitated workshops to launch an employee journey map and introduced retrospectives and a Wave Planning framework (90–120 day scope of works), adopted across all retained client work.
• Trained project managers on Project Charters, MoSCoW prioritization, KPIs, RAG health metrics, stakeholder mapping, RAID logs, RACI charts, Gantt charts, improving clarity and accelerating speed to market.
• Piloted Design Thinking workshops and 360° reviews to inspire cross-functional collaboration, strengthen strategic execution.
• Launched CSAT/NPS program, improving client satisfaction and accelerating design iteration cycles.
• Implemented LOE estimation framework, cutting planning cycles by 20% and boosting forecast accuracy across 15+ accounts.

Directed delivery of 100+ digital assets: landing pages, paid media, social and blog content, and email nurturing campaigns.