Experienced Customer Service Representative who is able to create an efficient work environment. With over 8 years experience in customer service and data entry. Adept at utilizing computer productivity software with a distraction free environment that includes high speed Internet, computer with Windows 10 operating system, and a land line telephone.
Professional Skills:
l Typing 75 w.a.m/10-key 9000 keystrokes
l Proficient in most Windows and Microsoft applications
l Able to handle high volume inbound and outbound calls
l Excellent at complaint handling and issue resolution
l Excels in Internet research/filing and data archiving
Soft Skills:
l Self-Motivated
l Time-management
l Meticulous attention to detail
l Results-oriented